Content Specialist

Patient Communications Content Lead (UK/South Africa – Remote; or Flex if South-East UK)

Help us connect with patients and their families.

Patients are central to everything we create. Our supportive clinical trial and health education materials engage and inspire action, to help people make informed choices about their health and treatment options. And we’re looking for someone who can share our vision.

We specialise in simplifying the complex. This means turning dense, clinical information into punchy, accessible, jargon-free text. You’ll be generating inclusive content for diverse audiences – whether patients, caregivers, physicians, or other healthcare professionals – and you’ll be doing this across numerous multi-media channels. Bringing in the patient voice to everything you write will be key, so you’ll also be working with our in-house patient partnership experts and listening closely to lived experience stories.

You’ll be the lead for key projects and be involved in every aspect of the communication lifecycle – from project kick-off, through branding and design discussions, content development and working with our Studio and Digital teams to create materials for a global audience. Multi-tasking, great time management and a flexible approach are therefore a necessity.

We’re looking for an energetic team player with a real interest in the industry and patient centricity, who is keen to learn and expand on their skills and can hit the ground running. You will be comfortable communicating with clients and internal colleagues across all levels of seniority.

We’re offering a competitive salary, bonus scheme and flexible working options. If you have what it takes to become a Patient Communications Content Lead at Parexel and would like to join our dedicated team, working in a dynamic, fast-changing environment, please apply via our careers page.

Experience and skills required:

• Relevant bachelor’s degree and/or at least 2 years’ industry experience from a medical/healthcare communications agency, Clinical Research Organisation, or pharmaceutical company.
• Highly competent writing, copyediting and quality assurance skills across a range of printed and digital outputs for a variety of audiences.
• Strong project management skills with proven ability to multi-task and manage multiple projects in parallel (some experience with project management systems desirable).
• Broad financial awareness and understanding of budgets.
• Excellent working knowledge of Microsoft 365 (Teams, Word, PowerPoint, Excel, Outlook) and Adobe Acrobat.