Senior Site Payment Analyst

IQVIA Holdings Inc.

Sofia, Bulgaria

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

JOB DESCRIPTION:

The purpose of the Senior Data Alignment Analyst role is to deliver accurate data for site payments, spanning multiple IQVIA proprietary systems. The employee must be a Subject Matter Expert on the IQVIA proprietary systems required for payment generation and generate custom subject visit set up for the IQVIA payment systems, as well as provide design parameters for data integration. They must have end-to-end understanding of the data flows and system handoffs. They will be a point of contact for IT groups and Payments groups.

Output results in successful set-up of the financial systems for a study that ensures accurate & on-time site payment data for all IQVIA studies, regardless of system used for payment (IQVIA CTMS or IQVIA InSite).

  • Ability to review, assess and recommend legal language for Clinical Trial Agreements, Amendments or Notification Letters. Identify issues with contract language that is not cohesive with successful study set up.
  • Proactively collaborate with key stakeholders and sponsors to ensure financial systems are aligned properly.
  • Lead Project teams through escalations and interface issues, project managing stakeholders to solution
  • Ability to represent the payments group globally, when speaking to sponsors / internal stakeholders (i.e.: global/regional PL & CSMG)
  • Hold training calls with key project stakeholders to cover IPA start-up processes
  • Review, analyze, and action metrics to ensure payment system set up is accurate so payments are made in a timely / efficient manner to avoid site escalations 
  • Review and analyze payment system set-up and interface issues, and develop plan of action to correct / work around the associated issues  
  • Work independently and prioritize workload to meet deadlines/KPIs
  • Interpret and understand EDC subject visit data, site contracts and the payment system design & payment triggers. Analyse data fallout and provide any necessary corrections to ensure sites are paid accurately.
  • Be able to identify data flow issues on large, complex, and ongoing studies; route these to the appropriate teams for action and see the issues through to resolution. Project manage stakeholders involved in the process including the coordination of accurate payment reconciliations.

OUR IDEAL CANDIDATE WILL HAVE:
  • 2-3 years’ experience of data systems, data analysis, tools and processes. Preferably within the Clinical Trial Site Payments or Clinical Trial Operations environment (EDC and Site Payment Systems)
  • Ideally experienced across aspects of the site payment lifecycle: data setup, contract setup, system setup, payment generation, site-facing experience & understanding of how sites are impacted by payments.
  • Intermediate to advanced Excel skills with understanding/ability of writing logic statements.
  • Ability to communicate complex project plans upwards with a simple messaging
  • Problem solving - someone that can ‘think outside the box’ and would consider themselves a logical thinker.
  • Fast learner and can keep up with every changing and evolving processes.
  • Extremely process oriented – ability to step methodically through a business process or system process, and understand what is broken, the root cause, the corrective action and the preventative action
  • Excellent verbal and written communication skills, with confidence attending and hosting calls.
  • Exceptional ability to communicate remotely (via teleconferencing). Exceptional ability to learn from remote training (via teleconferencing & screen sharing). Exceptional ability to work productively in a global team, with colleagues & peers in multiple disparate locations.

EDUCATION AND EXPERIENCE:
  • Bachelor’s degree with 2 years’ experience of financial analysis; or equivalent combination of education, training, and experience. 

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job posted: 2023-11-02

3
Předplatit