Manager, Lab Data Management

• Provide day-to-day management of a team of Laboratory Data Management staff.  Directly responsible for the utilization of staff.
• Define resource requirements and work with supervisor to prioritize resource assignments across projects.
• Implement department/office objectives.
• Review and guide the development and production of Data Management documentation or deliverables.
• Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency, including the investigation and development of corrective and preventive actions.
• Participate in the implementation of new processes and technology.  Ensure that staff is trained and compliant with current operating procedures, work instructions, and project scope of work.
• Identify and address professional development/training needs of staff.  Mentor staff members to develop Data Management process and systems expertise.
• Serve as primary contact for customer interactions at project level with a focus on the Laboratory Data Management function.
• With established customers, provide operational input into proposals and scope of work.  May participate in proposal defenses.
• May participate in customer meetings and lead discussions of project requirements and strategic planning.
• Ensure project milestones are met according to agreed upon timelines with high quality.
• Act as a point of escalation for team members to optimize client delivery.
• May spend significant time performing work tasks associated with Laboratory Data Management, typically in a lead role for short-term and long-term assignments.
• Understand scope of work and budget assumptions to identify out of scope work and contribute to estimating revised cost estimates.
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising work and guiding professional development; rewarding and disciplining employees (promotions and terminations); participating in recruiting staff; and addressing employee relations issues and resolving problems.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Strong interpersonal skills interacting with higher levels within Quintiles and with sponsors.
• Computer proficiency including word processing, presentation, and spreadsheet applications, with solid exposure to SAS.
• Knowledge of Laboratory Data Management processes and terminology
• Proven leadership skills
• Effective problem-solving skills
• Demonstrated ability to manage multiple projects and tasks simultaneously.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.