Project Support Associate- Hybrid

Job Description

Job Title:                                                        Project Support Associate

Position Location:                                        Horsham- Hybrid

At Thermo Fisher Scientific, each one of our 110,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

When you’re part of the team at Thermo Fisher, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals!

Position Summary: The Project Support Associate provides administrative support to Project Managers for successful completion and supply maintenance over the life cycle of each project. Project support activities include task completion and issue resolution with internal customer procedures and support systems.

Responsibilities:

• Coordination of the day to day running of the Clinical Trial including booking in of supplies, arranging QP release and ensuring all distribution orders of supplies are shipped according to the client requirements.
• Coordinate the Returns and destruction of the Clinical Trial supplies.
• Works with the Client and the internal project management team to finalize project specifications. This may include meetings either at Fisher Clinical Services or at the client’s premises.
• Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken.
• Joint responsibility with the Project Manager for ensuring that all Fisher Clinical Services activities come together in a timely manner to meet the customer and study requirements.
• Coordination and communication of all relevant activities, both internal and external to ensure that all services and products are ready for the start of the study or as required by the customer.
• Use of appropriate project planning tools to communicate milestones and critical path activities and responsibilities.
• Timely provision of reports and other information to customers if applicable.
• Creates and/ or supports creation of operational documentation using internal systems.  Create bill of materials in GPM and coordinate creation and review of billing packages.
• Provides back-up support to the Project manager.
• Monitors project activities and day to day business and establishes  a customer approved job specification,
• Collects all information on a study design including coordination of shipments through the logistics department, and writing Distribution orders and GMP instructions in a timely manner.
• Amendments of any studies executed in accordance with SOP's.
• Supports PM with the invoice and billing.
• Applies Good Manufacturing Principles in all areas of responsibility.

Minimum Qualifications:

• Requires understanding and competent use of SOPs required by company Quality standards.
• Requires excellent organisational, planning, verbal, written and numerical skills with the ability to analyse and define solutions and manage multiple tasks to meet strict deadlines.
• Requires strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients.
• Requires ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.
• Requires ability to learn and master all internal systems associated with projects (i.e. Salesforce, GPMS, Trackwise).

Preferred Qualifications:

• Prefer proficiency in appropriate project planning tools e.g. Microsoft Project to communicate milestones and critical path activities and responsibilities.
• Prefer in depth understanding of clinical trials.

Benefits:

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.