Project Support Specialist - Clinical Systems

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.That’s our vision. We’re driven by it. And we need talented people who share it.If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Our Department:

The Data Operations team within ICON’s Medical Imaging and Cardiac Safety Solutions service line is responsible for the implementation of systems and delivery of data related to clinical trials. Data Operations consists of the following key functions; Technical Project Management, Clinical Data Analysis and Clinical Data Programming.

The role:

• Project Support Specialist will assist in the technical project management of the software configuration and data delivery lifecycle for clinical trials.

• Monitor and evaluate the projects and deliverables progress with respect to milestones and timelines.

• Ensure all assigned tasks are completed within the established timelines.

• Maintain records of work conducted in a timely and consistent manner, sufficient to allow real-time tracking of the deliverables for the assigned studies.

Main Tasks:

• Ensuring quality control of incorporated transfer specification changes.

• Reviewing outgoing study exports for accuracy and completeness.

• Performing peer review quality control of deliverables and outputs.

• Conducting quality reviews of incoming clinical data to ensure accuracy and integrity.

• Maintaining documentation related to data management.

• Implementing and improving quality control procedures to enhance data accuracy.

• Investigating and analyzing discrepancies in data to identify and resolve issues.

• Overseeing the product delivery software development lifecycle to ensure smooth operation.

• Tracking and managing database and product system change control and requests.

• Developing and implementing data delivery specification documents tailored to specific study requirements.

• Acting as a backup for day-to-day client communication, ensuring continuity of service.

• Providing backup support for sending deliverables to clients and key stakeholders.

• Assisting in fulfilling client deliverables, including scheduling meetings and meeting submission requirements.

• Playing an administrative role in maintaining tracking systems to ensure efficient project management.

You will need:

• Bachelor’s Degree or equivalent  in relevant clinical or data related disciplines.

• Preferred 3 years’ experience successfully performing a clinical systems or data quality control role.

• Excellent written record and status keeping and verbal communication skills (English).

• Ability to accurately follow and communicate precise written and verbal instructions.

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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