Partnership Training Lead

Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our therapeutic, technical, and functional ability is underpinned by a deep conviction in what we do. We believe in our values, Patients First, Quality, Respect, Empowerment & Accountability.This role can be either fully home based or office based in either Poland, Romania, Lithuania, Hungary or South Africa. The offices are all open planned, and you will be working in an innovative and collaborative environment with your international peers and colleagues.  You can choose the right work arrangement for you, your role, and your location — in-office, home-based or a mix! 50% of our workforce is fully or 28 % partially remote.

As the Partnership Training Lead,(PTL) you will own partnership training tasks and support for partnership training systems, processes or activities.  You will proactively provide support to other Partnership Training Leads or Managers for partnership training tasks.

Key Accountabilities:

Partnership Pursuit and Development

• Attend internal and external meetings as applicable, provide support/guidance for partnership training related tasks.

Client Training Systems

• Provide support and guidance to the partnership account leadership team on set up of the process for team members accessing client training systems and their training curricula.

Creation/Maintenance/Decommission of Training curricula and job role assignments

• Collaborate with internal partnership SMEs and Client Training representatives to create, maintain, and decommission the training curricula and LMS roles at a partnership level.

• Ensure partnership curricula are reviewed regularly with the SMEs and Client Training representatives for completeness, effectiveness of trainings, LMS roles, and appropriate hours spent on trainings.

• Identify areas for potential efficiency in partnership training related tasks.

Compliance

• Collaborate with partnership account leadership to develop compliance measures, frequency, and format of reporting internally and externally. 

• Create, review, and deliver partnership training compliance reports to key stakeholders, and follow-up on any non-compliance issues as appropriate with staff, line managers, and functional heads.

• Work with partnership account leadership to ensure any MSA requirements, KPIs, or other partnership criteria for compliance are met.

• Provide support for quality issues/CAPAs, audits, and inspections for assigned partnership training.

Education:

• Educated to degree level (health-related science or business preferred) or equivalent relevant qualification or experience preferred.

• English fluency required (written and verbal).

Skills:

• Strong interpersonal, verbal, and written communication skills

• Ability to build relationships and interface effectively with external clients and internal employees

• Ability to manage multiple and varied complex tasks and prioritize workload with attention to detail, strong focus on quality, and excellent organizational skills

• Ability to work effectively in a matrix environment and to demonstrate and foster teamwork within the group as well as across the organization

• Proactive approach with ability to work independently, identify process efficiencies, and implement training solutions within assigned remit

• Ability to think and work globally and be culturally aware

• Substantive computer skills, including proficiency in multiple systems (e.g., LMS, MS Office products)

• Ability to travel as needed for the position

Knowledge and Experience:

• Strong proven experience in pharmaceutical industry, CRO, Clinical or Medical experience in a training capacity.

• Previous quality, training development and/or delivery experience preferred.

• Successful track record in developing relationships with external clients and/or groups of internal customer stakeholders

• Experience managing projects with global team members is desired. 

In return we will be able to offer you a structured career pathway and encouragement to develop within the role including awareness and understanding of the industry. 

You will be well supported and for your hard work you will be rewarded with a competitive base salary as well as a benefits package including holiday as well as other benefits that you would expect with a top company in the CRO Industry. Apply today to begin your Parexel journey!