Qualitative Coordinator, Study Execution Team, PCS

The Patient Centered Solutions (PCS) team generate data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions. We focus on understanding and meeting the needs of our clients through the application of broad consulting expertise and technical scientific knowledge to design scientifically rigorous research.

The IQVIA PCS team is committed to recruiting, training and supporting driven individuals who have both consulting skills and life science skills that can be applied to PCS research activities. Individuals joining us are assured of a rewarding and progressive career in patient-focused research. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in developing and delivering solutions.  We operate in a truly multi-cultural, collegial, and collaborative work environment that is rich in development and growth.

The Role

As part of the Study Execution Team (SET), the Qualitative Coordinator will be responsible for the execution of all operational aspects of the data collection phase of Patient Centered Endpoints (PCE) studies which include a primary research phase.  The Qualitative Coordinator will be an integral member of study teams and will be involved in proactive project planning and take ownership of the management of study fielding.  The abilities to multi-task, “think fast on your feet”, creatively problem-solve, and provide accurate information, logistical solutions and support and quality results are keys to success.

As part of the project team, you will help support the team by carrying out day-to-day activities that enable the primary research process, such as:

• Provide input on screening documents, confirmation of diagnosis (COD), recruitment outreach materials related to scheduling participants.

• Support recruitment process by ensuring all logistical pieces are in place related to qualitative research:

  • Initial outreach to patients and clinicians for screening

  • Communication with external vendors, clinicians, sites, and patient advocacy groups.

  • Scheduling and confirmation of interviews

  • Translation coordination

  • Preparation of recruitment updates

• Provide regular internal recruitment/project updates as backup to Qualitative Project Manager.

• Ensure vendors/sites meet timing and quality standards

• Provide back-up support for project/ vendor related administrative activities

• Build processes to ensure all legal and fiduciary requirements are consistently met.

Requirements:

• Bachelor’s degree (or equivalent qualification)

• Minimum of 2 years’ project management experience, preferably in market research, healthcare, or pharmaceuticals.

• Fluency in English (spoken and written)

• Results and detail-oriented approach to work delivery and output and excellent problem-solving skills.

• Excellent planning, time management and prioritization skills.