Product Management Specialist III, Marketing & Sales Data

Job Description

Discover Impactful Work:

Thermo Fisher is seeking a highly motivated and detailed individual to serve as Product Manager Specialist III, Marketing & Sales Data.  The position will coordinate development of the data roadmap including identification, collection, and unification of Marketing and Sales data for use across marketing technology products.  You will work cross-functionally with Digital Marketing, Sales, and Data Science to identify data needs, define requirements, and leverage data systems to drive efficiency and revenue.  This role will also lead all aspects of global data privacy compliance for the Digital Marketing and Sales enterprise.  The ideal candidate will possess a combination of business and technical skills they will apply as part of the team to achieve the role's objectives.

A day in the life:

• Strategic Leadership and Planning -- Leads project discovery, requirements definition, metrics analysis, and works with IT and business teams to facilitate development of new capabilities in Data Management.  Develops the product and feature roadmap for data use in Marketing and Sales solutions
• Data Collection – Identifies, collects and on-boards 1st party, 2nd party and 3rd party data. Responsible for the enhancing, scaling, optimizing and adoption of product area capabilities across Thermo Fisher Scientific business divisions
• Data Matching – Deploys capabilities for customer matching across various data sources
• Customer Segmentation & Insights – Manages and evaluates new technologies for building and activating audience segments and data insights
• Data Quality – Develops strategy for enrichment, normalization and cleansing of data
• Data Privacy - Responsible for global data privacy compliance across Digital Marketing.  Ensure data accuracy, integrity, and compliance with data privacy regulations such as GDPR and CCPA.
• Measurement - Defines metrics and dashboards for measurement and tracking of data health. Performs business and financial analysis, monitoring, and reporting. Builds cases to support new capabilities with validated revenue and profitability gain.
• Develops strategies and capabilities to use artificial intelligence and machine learning for management of data
• Researches competitor dynamics and capabilities, voice of the customer and customer wants/needs; subject matter authority in the area of customer data
• Works cross-functionally to ensure on time and quality delivery of initiatives by balancing the business needs versus technical constraints, and identifying issues and risks to drive solutions
• Performs marketing maturity evaluations across Thermo Fisher businesses and regions to assess data quality and readiness for utilization of data for marketing purposes
• Interacts with Sr. Manager/Director/Sr. Director Leadership; leads by influence, engages with cross-functional teams; supports continuous improvement
• Coordinates among internal partners to ensure alignment of objectives with company goals

Keys to Success:

Education:

• Bachelor's degree in a relevant field

Experience:

• Minimum of 2 years related experience (Data Systems, Marketing and/or Sales Technology, Data Privacy, or Digital Product Management)
• Proficient in Data Systems
• Experience with Adobe Experience Platform, or other customer data platform, preferred
• Experience with Demandbase, or other account-based marketing platform, preferred

Knowledge, Skills, Abilities:

• Proven record to bridge the gap between IT and Marketing and communicate fluently across both technical and business audiences
• Outstanding verbal/written communication skills including facilitation and consensus building skills
• Excellent project management skills including the ability to formulate and drive detailed plans and key performance indicators to report on the health of each project
• Collaborate with cross-functional areas (IT, Business Marketing, Sales, eBusiness, Digital Marketing, Finance) and third-party vendors throughout project definition and execution.
• Able to establish relationships with key individuals for efficient partnership
• Develop and present communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

The salary range estimated for this position based in Pennsylvania is $83,000.00–$130,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards