20240 - Systems Opns Engineer 2

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

1. Work with NOC/SOC to provide 24/7 availability of our service offerings
2. Develop automation and orchestration capabilities which will allow monitoring team to operate at scale
3. Develop support and document automated build of monitoring instrumentation using platforms like Solarwinds and Prometheus
4. Document platform issues/problems for incidents requiring system changes
5. Ensure comprehensive monitoring of all systems including creation of dashboards (Solarwinds and Grafana) for internal use
6. Work on the assigned projects as per the requirement of the team
7. Participate in development and delivery of new service offerings based on Solarwinds, Prometheus and Grafana
8. Provide training  and mentoring to new team members
9. Ensure that systems documentation and CMDB are kept up to date
10. Participation in on-call rotation for monitoring platform related issues

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.