Credit Controller/ Collections Associate

Credit Controller / Collections Associate

Location: Mexico City

At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.

Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That's our vision. We're driven by it. And we need talented people who share it.

If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

Please apply with an English version of your resume.

The Role:

The Credit Controller / Collections Associate (reporting into the AR supervisor) is responsible for collecting outstanding invoices for several ICON Business Units.

This role requires building and maintaining strong relationships with internal and external clients and stakeholders to ensure timely collections as well as top of class customer service.The day-to-day duties of the Credit Controller are varied and include :managing Icon's Accounts Receivable ledger,ensuring timely payments from studies' sponsors and clientsmanaging unallocated cash,reconciling accountsresolving account queries and disputes.Ensuring timely payment of outstanding invoicesFollowing up on payment promises as neededNegotiating payment plansResponding to relevant client enquiriesEntering disputes properly in the system and ensure that they are being resolved quicklyChecking and resolving unallocated payments in collaboration with the Cash Applications TeamPreparation and sending of customer statementsReconciling accountsCleaning up of older ledgersAssist with internal and external auditsPreparation of monthly Management reports.Performing write offs for Bad Debt itemsEnsuring that all daily activities are done in compliance with SOx regulations

To be successful in the role, you will have:fluent in Englishused to work with tight deadlines and targets.able to work independently on his/her own ledger,able to be a team player by helping others colleagues when required.

Preference will be given to candidates who have experience both in high volume, low value ledgers as well as low volume and high value portfolios.

Significant preference will be given to candidates with Oracle ERP experience.

Benefits of Working in ICON:

Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.