Precision Nudging Drives Wellness Visit Attendance at Scale
Employing Machine Learning and Behavioral Science Solutions to Increase Women's Wellness Scheduling and Attendance: A Randomized Controlled Trial
Study Overview
Status
Status
Conditions
Conditions
Intervention / Treatment
Intervention / Treatment
Study Type
Study Type
Enrollment (Actual)
Enrollment
Phase
Phase
- Not Applicable
Contacts and Locations
Study Locations
-
-
New York
-
New York, New York, United States, 14617
- Rochester Regional Health
-
-
Participation Criteria
Eligibility Criteria
Eligibility Criteria
Ages Eligible for Study
Accepts Healthy Volunteers
Description
Inclusion Criteria:
- Patient of health care system.
- Visit with OBGYN office in the last 36 months.
- OBGYN office provider is a Women's Wellness group approved provider.
Exclusion Criteria:
- Completed a women's wellness within the last 366 days.
- Upcoming women's wellness appointment.
- Had a childbirth episode (e.g., C-section vaginal delivery, or other event, including stillbirth) within the last 3 months or has a pregnancy due date in the future.
- Unsubscribed.
Study Plan
How is the study designed?
Design Details
- Primary Purpose: Other
- Allocation: Randomized
- Interventional Model: Parallel Assignment
- Masking: Triple
Number of Arms
Arms and Interventions
Participant Group / ArmParticipant Group / Arm |
Intervention / TreatmentIntervention / Treatment |
|---|---|
|
Experimental: Treatment
Behavioral science and reinforcement learning-driven hyper-personalized messages
|
Precision nudging (i.e., the application of behavioral science and reinforcement learning to create individualized, tailored health messaging at scale that matches the right message to the right person at the right time)
|
|
Active Comparator: Control
Standard of care message
|
Standard of care communication (e.g., personalized letters and patient portal notices)
|
What is the study measuring?
Primary Outcome Measures
Primary Outcome Measures
Outcome Measure |
Time Frame |
|---|---|
|
Proportion of participants who attended a well woman visit
Time Frame: 3 months
|
3 months
|
|
Proportion of participants who attended a well woman visit
Time Frame: 6 months
|
6 months
|
|
Proportion of participants who attended a well woman visit
Time Frame: 9 months
|
9 months
|
|
Proportion of participants who attended a well woman visit
Time Frame: 12 months
|
12 months
|
|
Proportion of participants who scheduled a well woman visit
Time Frame: 3 months
|
3 months
|
|
Proportion of participants who scheduled a well woman visit
Time Frame: 6 months
|
6 months
|
|
Proportion of participants who scheduled a well woman visit
Time Frame: 9 months
|
9 months
|
|
Proportion of participants who scheduled a well woman visit
Time Frame: 12 months
|
12 months
|
|
Proportion of participants who scheduled a well woman visit and did not attend (and did not Cancel and/or Reschedule)
Time Frame: 3 months
|
3 months
|
|
Proportion of participants who scheduled a well woman visit and did not attend (and did not Cancel and/or Reschedule)
Time Frame: 6 months
|
6 months
|
|
Proportion of participants who scheduled a well woman visit and did not attend (and did not Cancel and/or Reschedule)
Time Frame: 9 months
|
9 months
|
|
Proportion of participants who scheduled a well woman visit and did not attend (and did not Cancel and/or Reschedule)
Time Frame: 12 months
|
12 months
|
Secondary Outcome Measures
Secondary Outcome Measures
Outcome Measure |
Time Frame |
|---|---|
|
Proportion of participants who opened and/or clicked Call-to-Action, or otherwise engaged with the communication(s)
Time Frame: 3 months
|
3 months
|
|
Proportion of participants who opened and/or clicked Call-to-Action, or otherwise engaged with the communication(s)
Time Frame: 6 months
|
6 months
|
|
Proportion of participants who opened and/or clicked Call-to-Action, or otherwise engaged with the communication(s)
Time Frame: 9 months
|
9 months
|
|
Proportion of participants who opened and/or clicked Call-to-Action, or otherwise engaged with the communication(s)
Time Frame: 12 months
|
12 months
|
Collaborators and Investigators
Sponsor
Sponsor
Collaborators
Collaborators
Investigators
Investigators
- Principal Investigator: Laurie Ernest, DNP, BSN, MS, WHNP-C, Rochester Regional Health
Study record dates
Study Major Dates
Study Start (Actual)
Study Start
Primary Completion (Actual)
Primary Completion
Study Completion (Actual)
Study Completion
Study Registration Dates
First Submitted
First Submitted
First Submitted That Met QC Criteria
First Submitted That Met QC Criteria
First Posted (Actual)
First Posted
Study Record Updates
Last Update Posted (Estimated)
Last Update Posted
Last Update Submitted That Met QC Criteria
Last Update Submitted That Met QC Criteria
Last Verified
Last Verified
More Information
Terms related to this study
Other Study ID Numbers
Other Study ID Numbers
- LRRHWWRCT
- IRB 2129 (Other Identifier: Rochester Regional Health Institutional Review Board)
Plan for Individual participant data (IPD)
Plan to Share Individual Participant Data (IPD)?
Drug and device information, study documents
Studies a U.S. FDA-regulated drug product
Studies a U.S. FDA-regulated device product
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