Business Analyst – Software Development

The Business Analyst acts as a liaison for our IT teams and all other functional areas. This employee will bridge the communication gap between process owners and software development teams by identifying and translating business requirements into written user requirements and system specifications for software development.

• Document, design and implement internal business system processes;
• Design and plan the process for the development and implementation of system enhancements and/or the introduction of new systems/applications;
• Troubleshoot and resolve any issues that may arise during the development process, and propose solutions to ensure the end deliverables meet the needs, objectives and timelines of process owners;
• Identify and coordinate process owner reporting and data analytics needs;
• Review current and proposed business systems for potential process development and re-engineering, with a goal of improving system effectiveness, efficiency and quality;
• Participate in business strategy discussions and present pros and cons of new systems and/or major enhancements to senior management; and
• May be responsible for other projects and responsibilities as assigned.

• Bachelor’s Degree or higher in Business Administration, Business Analytics, or Information Systems;
• 2+ years of experience in a Software Development environment;
• Demonstrated ability to learn new technologies, systems and processes;
• Demonstrated business acumen;
• Excellent project management skills; and
• Strong understanding of application programming, database and system design.

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