Walk-in Therapy in Low Barrier Primary Care

August 17, 2026 updated by: Lydia Chwastiak, University of Washington

Integrating Brief Narrative Therapy in Low Barrier Clinics to Enhance HIV Prevention

The goals of the current research are to adapt an effective walk-in psychotherapy clinic intervention for the context of low-barrier primary care; and conduct a pilot implementation study in a low-barrier primary care clinic based in a community organization that is a drop-in center for people experiencing homelessness in North Seattle.

Study Overview

Status

Completed

Conditions

Intervention / Treatment

Detailed Description

Interactions between the multiple health threats of mental illness, substance use, and social vulnerabilities (homelessness, poverty) represent a syndemic that perpetuates the HIV epidemic. Mental health and substance use disorders have been shown to increase HIV risk behaviors and to have a negative impact on adherence to pre-exposure prophylaxis (PrEP). Unhoused individuals face both individual-level (stigma, limited social support, and psychiatric symptoms) and structural-level (poverty, unstable housing, limited transportation, cost of medical care) barriers to healthcare. Walk-in clinics are designed to address these barriers to traditional primary care and provide immediate access to services when they are needed. King County, Washington has funded four low-barrier primary care clinics since 2018 as a key component of the King County Ending the HIV Epidemic (EHE) Plan. Data from these clinics suggest that untreated mental disorders are a critical barrier to engagement in low-barrier primary care. Integrated care models in which trained mental health specialists deliver evidence-based mental health care in primary care settings increase access to care by providing mental health treatment where people are already seeking care. Integrated care improves mental health outcomes, and models are feasible to implement even in very low resource settings. Walk-in counseling clinics throughout the province of Ontario, Canada, have implemented a single session narrative therapy intervention to increase access to mental health care. In this model, therapists use a single-session approach to help clients identify issues, recognize and build on their strengths and develop an action plan. Narrative approaches create a non-pathologizing, collaborative, and competency-oriented way of addressing mental health needs. Given the unpredictability of follow-up in walk-in primary care, a single session narrative approach can make the most of every single session, providing pragmatic therapeutic conversations to people when they need it and support coping, reduce feelings of isolation, and increase sense of validation. The goals of the current study are 1) to develop a single-session narrative therapy intervention to increase access to mental health care among people experiencing homelessness; and 2) conduct an 8-month pilot implementation trial of the adapted intervention in a low-barrier primary care clinic in North Seattle. We will conduct a mixed methods evaluation of the Reach, Effectiveness, and Implementation of the single-session narrative therapy (SSNT) intervention, guided by the Reach Effectiveness, Adoption, Implementation and Maintenance (RE-AIM) framework.

Study Type

Interventional

Enrollment (Actual)

64

Phase

  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Contact

  • Name: Lydia Chwastiak
  • Phone Number: 206-744-4840
  • Email: lchwast@uw.edu

Study Locations

    • Washington
      • Seattle, Washington, United States, 98104
        • Harborview Medical Center

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

  • Adult
  • Older Adult

Accepts Healthy Volunteers

Yes

Description

Patient Inclusion Criteria:

  • Will have completed at least one therapy appointment at the [Blinded] clinics
  • Ability to provide informed consent
  • Ability to complete the interview or questionnaire in English

Patient Exclusion Criteria:

  • Inability to provide informed consent
  • Need for urgent mental health treatment (e.g., imminent risk of harm to self or others, acute withdrawal requiring medical detoxification)

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Treatment
  • Allocation: N/A
  • Interventional Model: Single Group Assignment
  • Masking: None (Open Label)

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
Experimental: Single Session Narrative Therapy Intervention
A single narrative therapy session with a trained licensed behavioral health provider will be offered to patients at [Blinded] low-barrier clinics.
The proposed single session narrative therapy intervention has been widely implemented in walk-in therapy clinics in Ontario Province, Canada. In these clinics, 60-minute psychotherapy sessions, informed by narrative therapy, are available on a walk-in basis. The therapist collaborates with a patient to co-develop a useful and meaningful focus for the session and then engages the patient in conversation that is respectful but shifts their way of thinking about the presenting problem. The therapist highlights and documents the patient's values and skills and works with the patient to create an action plan. If the therapist identifies additional treatment needs, the patient is offered an external referral to specialty mental health services.
Other Names:
  • Brief Narrative Therapy

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Number and Representativeness of Participants (Reach)
Time Frame: at enrollment
Number of patients who participated in research and had ≥1 session with the therapist; Representativeness of patients (with respect to age, gender, race/ethnicity, living situation, employment, insurance, education) who had ≥1 session with the therapist (compared to full clinic population).
at enrollment
Number of Participants That Completed Interviews by Interview Type (Reach, Effectiveness and Implementation)
Time Frame: 1 month
Staff, therapist and pilot participant in-depth interviews were conducted post-implementation by research team members. They explored stakeholder perspectives on who was not reached, why they were not reached and opportunities for improvement (Reach); SSNT impact on clients (Effectiveness); acceptability and appropriateness of the intervention, and determinants of implementation (Implementation). After interviews were collected, we used rapid deductive qualitative analysis to assess these outcomes, and generated a table with key findings.
1 month
Depression Symptoms Measured by Patient Health Questionnaire - 8 (PHQ-8) Score (Effectiveness)
Time Frame: 1 month
The PHQ-8 is a validated measure of depression symptom severity over the previous two weeks. The total score ranges from 0-24 with higher scores reflecting more severe symptoms; a cut-off score of 10 has high sensitivity and specificity for clinically significant depressive symptoms. It was completed by pilot participants immediately before and approximately one month after their first SSNT session.
1 month
Anxiety Symptoms Measured by Generalized Anxiety Disorder 7-item (GAD-7) Score (Effectiveness)
Time Frame: 1 month
The GAD-7 is a validated measure of anxiety symptom severity over the previous two weeks. The total score ranges from 0-21 with higher score reflecting more severe symptoms; a cut-off score of 10 has good sensitivity and specificity for a diagnosis of generalized anxiety disorder. It was completed by pilot participants immediately before and approximately one month after their first SSNT session.
1 month
Psychological Well-being Measured by World Health Organization-Five Well-Being Index (WHO-5) Score (Effectiveness)
Time Frame: 1 month
The WHO-5 is a validated measure of psychological well-being that asks how often someone felt cheerful, calm, active, fresh, and interested in life over the last two weeks. Total score range is 0-25, with a higher score indicating greater well-being. A score below 13 suggests the need to screen for depression. It was completed by pilot participants immediately before and approximately one month after their first SSNT session.
1 month
Individual's Resilience Measured by Trait Resilience From the State-Trait Assessment of Resilience Scale (STARS) (Effectiveness)
Time Frame: 1 month
Trait Resilience from STARS assesses an individual's resilience within a variety of demanding contexts. The 7-item questionnaire has a 4-point Likert scale response range of "Disagree" to "Strongly Agree;" total score ranges from 7-28, with higher scores reflecting greater resilience. It was completed by pilot participants immediately before and approximately one month after their first SSNT session.
1 month
Social Connectedness Measured by The Social Connectedness Scale (Effectiveness)
Time Frame: 1 month
The Social Connectedness Scale is a reliable and valid 6-item self-report measure based on Kohut's self-psychology theory. Total scores range from 6-36, with higher scores reflecting a greater sense of social connectedness. Validation studies have shown good internal reliability and test stability over two-week period. It was completed by pilot participants immediately before and approximately one month after their first SSNT session.
1 month
General Health Measured by General Health Domain From the 36-Item Medical Outcomes Study Short Form Survey (SF-36) (Effectiveness)
Time Frame: 1 month
The single-item General Health domain from the 36-Item Medical Outcomes Study Short Form Survey (SF-36) asks "In general, would you say your health is:" and has a five-point Likert scale response range from Excellent (1) to Poor (5). This single item has been validated as an indicator of health perception, differentiating between healthy and ill groups, and is reliable and valid across diverse populations, including people experiencing homelessness. It was completed by pilot participants immediately before and approximately one month after their first SSNT session.
1 month
Understanding of Problem Item From Brief Services Evaluation (Effectiveness)
Time Frame: 1 month
The Brief Services Evaluation (BSE) was developed as part of the evaluation plan for an SSNT multisite program in Canada. Outcomes include understanding of problem, awareness of one's own strengths and skills, ideas to address problem, and awareness of community resources and social support. Each item is scored on a 6-point Likert scale from 1 to 6, with higher scores representing better outcomes. We report item-level changes and significance levels, as done in the Canadian study. The BSE was completed by pilot participants immediately before and one month after their first SSNT session.
1 month
Possession of Skills Needed to Solve Problem Item From Brief Services Evaluation (Effectiveness)
Time Frame: 1 month
The Brief Services Evaluation (BSE) was developed as part of the evaluation plan for an SSNT multisite program in Canada. Outcomes include understanding of problem, awareness of one's own strengths and skills, ideas to address problem, and awareness of community resources and social support. Each item is scored on a 6-point Likert scale from 1 to 6, with higher scores representing better outcomes. We report item-level changes and significance levels, as done in the Canadian study. The BSE was completed by pilot participants immediately before and one month after their first SSNT session.
1 month
Awareness of Strengths Item From Brief Services Evaluation (Effectiveness)
Time Frame: 1 month
The Brief Services Evaluation (BSE) was developed as part of the evaluation plan for an SSNT multisite program in Canada. Outcomes include understanding of problem, awareness of one's own strengths and skills, ideas to address problem, and awareness of community resources and social support. Each item is scored on a 6-point Likert scale from 1 to 6, with higher scores representing better outcomes. We report item-level changes and significance levels, as done in the Canadian study. The BSE was completed by pilot participants immediately before and one month after their first SSNT session.
1 month
Ideas About How to Solve Problem Item From Brief Services Evaluation (Effectiveness)
Time Frame: 1 month
The Brief Services Evaluation (BSE) was developed as part of the evaluation plan for an SSNT multisite program in Canada. Outcomes include understanding of problem, awareness of one's own strengths and skills, ideas to address problem, and awareness of community resources and social support. Each item is scored on a 6-point Likert scale from 1 to 6, with higher scores representing better outcomes. We report item-level changes and significance levels, as done in the Canadian study. The BSE was completed by pilot participants immediately before and one month after their first SSNT session.
1 month
Knowledge About Social Supports to Help Item From Brief Services Evaluation (Effectiveness)
Time Frame: 1 month
The Brief Services Evaluation (BSE) was developed as part of the evaluation plan for an SSNT multisite program in Canada. Outcomes include understanding of problem, awareness of one's own strengths and skills, ideas to address problem, and awareness of community resources and social support. Each item is scored on a 6-point Likert scale from 1 to 6, with higher scores representing better outcomes. We report item-level changes and significance levels, as done in the Canadian study. The BSE was completed by pilot participants immediately before and one month after their first SSNT session.
1 month
Knowledge About Community Resources to Help Item From Brief Services Evaluation (Effectiveness)
Time Frame: 1 month
The Brief Services Evaluation (BSE) was developed as part of the evaluation plan for an SSNT multisite program in Canada. Outcomes include understanding of problem, awareness of one's own strengths and skills, ideas to address problem, and awareness of community resources and social support. Each item is scored on a 6-point Likert scale from 1 to 6, with higher scores representing better outcomes. We report item-level changes and significance levels, as done in the Canadian study. The BSE was completed by pilot participants immediately before and one month after their first SSNT session.
1 month
Service Utilization (Implementation)
Time Frame: 1 month
Service utilization was measured as the number of SSNT sessions received by each neighbor
1 month
Fidelity to SSNT (Implementation)
Time Frame: during SSNT session
Therapists' session notes were analyzed for the presence of two fidelity indicators: whether the note indicated that the session had a beginning, middle, and end, and whether narrative therapy skills were used.
during SSNT session
Acceptability Measured by Single Session Impression and Feedback Tool (SSIFT) (Implementation)
Time Frame: immediately post-session
The Single Session Impression and Feedback Tool (SSIFT) is considered as an indicator of acceptability. Developed for walk-in clinics implementing SSNT, it includes eight items on a 7-point scale (range 1-7) that invite feedback from participants on their perception of the process and outcome of the SSNT intervention. Six items focus on how collaborative the service was, one on the degree of hope the conversation engendered, and one on the conversation's usefulness. We report the mean across the eight items, and higher scores indicate more favorable impressions of the SSNT intervention. As the SSIFT was designed as a therapist feedback tool, its psychometric properties have not been reported. This evaluation was completed by pilot participants immediately after their first SSNT session.
immediately post-session
Acceptability Measured by Acceptability of Intervention Measure (AIM) (Implementation)
Time Frame: 1 month
The Acceptability of Intervention Measure (AIM) is a valid and reliable 4-item patient-reported outcome measure that measures the acceptability of an intervention. Responses to items are a 5-point Likert scale from Completely Disagree (1) to Completely Agree (5). We report the mean across the 4 items, and a higher score indicates greater intervention acceptability (range 1-5). The AIM was completed 1-month after pilot participants' first SSNT session.
1 month

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Sponsor

Collaborators

Investigators

  • Principal Investigator: Lydia Chwastiak, University of Washington

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Actual)

October 3, 2024

Primary Completion (Actual)

April 10, 2025

Study Completion (Actual)

April 10, 2025

Study Registration Dates

First Submitted

August 10, 2024

First Submitted That Met QC Criteria

August 10, 2024

First Posted (Actual)

August 14, 2024

Study Record Updates

Last Update Posted (Actual)

September 9, 2026

Last Update Submitted That Met QC Criteria

August 17, 2026

Last Verified

July 1, 2026

More Information

Terms related to this study

Other Study ID Numbers

  • STUDY00018557
  • 3P30MH123248-03 (U.S. NIH Grant/Contract)

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

YES

IPD Plan Description

A de-identified dataset of the research survey data will be provided to investigators upon request.

IPD Sharing Time Frame

Data will made available in alignment with the first data submission date required by the National Institute of Mental Health Data Archive.

IPD Sharing Access Criteria

Summary information on the data shared in NDA is available in the NDA Query Tool without the need for an NDA user account. To request access to record-level human subject data, a Data Access Request must be submitted.

IPD Sharing Supporting Information Type

  • STUDY_PROTOCOL
  • SAP

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.