The Effect of Teledentistry on Dental Anxiety in Children: A Randomized Clinical Trial

June 16, 2026 updated by: Venus Seyedoskuyi, Istanbul Aydın University
This randomized controlled trial aimed to evaluate the effect of a brief teledentistry consultation on dental anxiety in children aged 7-11 years. Two hundred children with no previous dental visits or treatment experience were randomly assigned to either a teledentistry group or a conventional clinical examination group. The teledentistry group received a standardized 3-5-minute pre-appointment video consultation via WhatsApp before their first dental visit. Dental anxiety was assessed using subjective and physiological parameters before and after the examination. The study investigated whether teledentistry could reduce dental anxiety and improve children's adaptation to their first dental visit.

Study Overview

Status

Status

Indicates the current recruitment status or the expanded access status.
Completed

Conditions

Conditions

The disease, disorder, syndrome, illness, or injury that is being studied. On ClinicalTrials.gov, conditions may also include other health-related issues, such as lifespan, quality of life, and health risks.

Intervention / Treatment

Intervention / Treatment

A process or action that is the focus of a clinical study. Interventions include drugs, medical devices, procedures, vaccines, and other products that are either investigational or already available. Interventions can also include noninvasive approaches, such as education or modifying diet and exercise.

Detailed Description

This randomized controlled trial was conducted at the Department of Pediatric Dentistry, Faculty of Dentistry, Istanbul Aydin University, Istanbul, Turkey. The study included 200 children aged 7-11 years with no previous dental visits, dental treatment experience, or dental complaints. Participants were randomly allocated to either a teledentistry group (n=100) or a conventional clinical examination group (n=100). In the teledentistry group, children participated in a standardized synchronous 3-5-minute pre-appointment consultation via WhatsApp. During the consultation, children were introduced to the dentist, dental instruments, oral health concepts, and the examination process. The conventional group underwent direct face-to-face examination without prior virtual interaction. Dental anxiety was assessed using the Facial Image Scale (FIS), heart rate, and oxygen saturation measured before and after clinical examination. The primary outcome was the difference in post-examination FIS scores between groups. Secondary outcomes included changes in heart rate and oxygen saturation.

Study Type

Study Type

Describes the nature of a clinical study. Study types include interventional studies (also called clinical trials), observational studies (including patient registries), and expanded access.
Interventional

Enrollment (Actual)

Enrollment

The number of participants in a clinical study. The "anticipated" enrollment is the target number of participants that the researchers need for the study.
200

Phase

Phase

The stage of a clinical trial studying a drug or biological product, based on definitions developed by the U.S. Food and Drug Administration (FDA). The phase is based on the study's objective, the number of participants, and other characteristics. There are five phases: Early Phase 1 (formerly listed as Phase 0), Phase 1, Phase 2, Phase 3, and Phase 4. Not Applicable is used to describe trials without FDA-defined phases, including trials of devices or behavioral interventions.
  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Locations

  • Turkey (Türkiye)
    • Kucukcekmece
      • Istanbul, Kucukcekmece, Turkey (Türkiye)
        • Istanbul Aydin University

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Eligibility Criteria

The key requirements that people who want to participate in a clinical study must meet or the characteristics they must have. Eligibility criteria consist of both inclusion criteria (which are required for a person to participate in the study) and exclusion criteria (which prevent a person from participating). Types of eligibility criteria include whether a study accepts healthy volunteers, has age or age group requirements, or is limited by sex.

Ages Eligible for Study

  • Child

Accepts Healthy Volunteers

Yes

Description

Inclusion Criteria:

  • Children aged 7 to 11 years.
  • Children attending their first dental examination appointment.
  • Children requiring a non-emergency dental examination.
  • Children and their parents/legal guardians who provided written informed consent.

Exclusion Criteria:

  • Children with previous dental treatment experience.
  • Children with systemic diseases, neurological disorders, or developmental disabilities that could affect anxiety assessment.
  • Children requiring emergency dental treatment.
  • Children whose parents/legal guardians did not provide consent.

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Health Services Research
  • Allocation: Randomized
  • Interventional Model: Parallel Assignment
  • Masking: None (Open Label)

Arms and Interventions

Participant Group / Arm

Participant Group / Arm

A group or subgroup of participants in a clinical trial that receives a specific intervention/treatment, or no intervention, according to the trial's protocol.
Intervention / Treatment

Intervention / Treatment

A process or action that is the focus of a clinical study. Interventions include drugs, medical devices, procedures, vaccines, and other products that are either investigational or already available. Interventions can also include noninvasive approaches, such as education or modifying diet and exercise.
Experimental: Teledentistry Group
Participants received a standardized 3-5-minute synchronous teledentistry consultation via WhatsApp before their first dental examination. Children were introduced to the dentist, dental instruments, oral health concepts, and the examination process.
Behavioral: Teledentistry Consultation
A standardized synchronous teledentistry consultation delivered via WhatsApp for 3-5 minutes before the first dental examination. Children were introduced to the dentist, dental instruments, oral health concepts, and the examination process.
Active Comparator: Conventional Clinical Examination Group
Participants underwent a conventional face-to-face clinical examination without prior teledentistry consultation. Children met the pediatric dentist for the first time during their scheduled dental appointment and received a routine clinical examination.
Other: Conventional Clinical Examination
Participants underwent a routine face-to-face dental examination without prior teledentistry consultation. Children attended their first dental visit and received a standard clinical examination performed by a pediatric dentist.

What is the study measuring?

Primary Outcome Measures

Primary Outcome Measures

In a clinical study's protocol, the planned outcome measure that is the most important for evaluating the effect of an intervention/treatment. Most clinical studies have one primary outcome measure, but some have more than one.
Outcome Measure
Measure Description
Time Frame
Subjective dental anxiety in children
Time Frame: Before and immediately after the first dental examination (same day)
Dental anxiety levels of children assessed before and after the first dental examination using the Facial Image Scale (FIS).
Before and immediately after the first dental examination (same day)
Objective dental anxiety assessed by oxygen saturation
Time Frame: Before and immediately after the first dental examination (same day)
Peripheral oxygen saturation (SpO2) was measured before and immediately after the first dental examination as an objective physiological parameter of dental anxiety.
Before and immediately after the first dental examination (same day)
Objective dental anxiety assessed by heart rate
Time Frame: Before and immediately after the first dental examination (same day)
Heart rate was measured before and immediately after the first dental examination as an objective physiological parameter of dental anxiety.
Before and immediately after the first dental examination (same day)

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Sponsor

Sponsor

The organization or person who initiates the study and who has authority and control over the study.
Istanbul Aydın University

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Actual)

Study Start

The actual date on which the first participant was enrolled in a clinical study. The "anticipated" study start date is the date that the researchers think will be the study start date.
September 11, 2023

Primary Completion (Actual)

Primary Completion

The date on which the last participant in a clinical study was examined or received an intervention to collect final data for the primary outcome measure. Whether the clinical study ended according to the protocol or was terminated does not affect this date. For clinical studies with more than one primary outcome measure with different completion dates, this term refers to the date on which data collection is completed for all the primary outcome measures. The "anticipated" primary completion date is the date that the researchers think will be the primary completion date for the study.
July 23, 2024

Study Completion (Actual)

Study Completion

The date on which the last participant in a clinical study was examined or received an intervention/treatment to collect final data for the primary outcome measures, secondary outcome measures, and adverse events (that is, the last participant's last visit). The "anticipated" study completion date is the date that the researchers think will be the study completion date.
September 27, 2024

Study Registration Dates

First Submitted

First Submitted

The date on which the study sponsor or investigator first submitted a study record to ClinicalTrials.gov. There is typically a delay of a few days between the first submitted date and the record's availability on ClinicalTrials.gov (the first posted date).
June 16, 2026

First Submitted That Met QC Criteria

First Submitted That Met QC Criteria

The date on which the study sponsor or investigator first submits a study record that is consistent with National Library of Medicine (NLM) quality control (QC) review criteria. The sponsor or investigator may need to revise and submit a study record one or more times before NLM's QC review criteria are met. It is the responsibility of the sponsor or investigator to ensure that the study record is consistent with the NLM QC review criteria.
June 16, 2026

First Posted (Actual)

First Posted

The date on which the study record was first available on ClinicalTrials.gov after National Library of Medicine (NLM) quality control (QC) review has concluded. There is typically a delay of a few days between the date the study sponsor or investigator submitted the study record and the first posted date.
June 18, 2026

Study Record Updates

Last Update Posted (Actual)

Last Update Posted

The most recent date on which changes to a study record were made available on ClinicalTrials.gov. There may be a delay between when the changes were submitted to ClinicalTrials.gov by the study's sponsor or investigator (the last update submitted date) and the last update posted date.
June 18, 2026

Last Update Submitted That Met QC Criteria

Last Update Submitted That Met QC Criteria

The most recent date on which the study sponsor or investigator submitted changes to a study record that are consistent with National Library of Medicine (NLM) quality control (QC) review criteria. It is the responsibility of the sponsor or investigator to ensure that the study record is consistent with the NLM QC review criteria.
June 16, 2026

Last Verified

Last Verified

The most recent date on which the study sponsor or investigator confirmed the information about a clinical study on ClinicalTrials.gov as accurate and current. If a study with a recruitment status of recruiting; not yet recruiting; or active, not recruiting has not been confirmed within the past 2 years, the study's recruitment status is shown as unknown.
June 1, 2026

More Information

Terms related to this study

Keywords

Other Study ID Numbers

Other Study ID Numbers

Identifiers or ID numbers other than the NCT number that are assigned to a clinical study by the study's sponsor, funders, or others. These numbers may include unique identifiers from other trial registries and National Institutes of Health grant numbers.
  • 2022/143

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

NO

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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