Integrating AI-Assisted Design Thinking Into Nursing Education
Integrating Design Thinking Into Undergraduate Nursing Education to Nurture Empathy and Enhance Empathetic Communication: a Wait List RCT
The goal of this randomized controlled trial is to test whether an AI-assisted design thinking workshop can improve empathetic communication in undergraduate nursing students at The Chinese University of Hong Kong. The main questions it aims to answer are:
Does the workshop improve students' empathy, creativity, collaboration, problem-solving, and patient-centred care attitudes?
How do students experience the design thinking and AI-supported learning activities?
Researchers will compare the intervention group with a wait-list control group to see whether the workshop leads to better outcomes.
Participants will:
complete a baseline questionnaire before the workshop;
be randomly assigned to receive the workshop now or later;
attend two tutorials in the intervention group, including design thinking activities and AI-simulated clinical scenarios;
complete a follow-up questionnaire after the workshop;
and, for some participants, join a short interview about their learning experience.
Panoramica dello studio
Stato
Stato
Condizioni
Condizioni
Intervento / Trattamento
Intervento / Trattamento
Descrizione dettagliata
Tipo di studio
Tipo di studio
Iscrizione (Stimato)
Iscrizione
Fase
Fase
- Non applicabile
Contatti e Sedi
Contatto studio
Contatto studio
- Nome: Carmen WH Chan, PhD
- Numero di telefono: +852 39436218
- Email: whchan@cuhk.edu.hk
Backup dei contatti dello studio
- Nome: Khanh Thi Nguyen, PhD
- Numero di telefono: +852 39435120
- Email: khanhnguyen@cuhk.edu.hk
Luoghi di studio
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Hong Kong, Hong Kong
- The Nethersole School of Nursing, The Chinese University of Hong Kong
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Criteri di partecipazione
Criteri di ammissibilità
Criteri di ammissibilità
Età idonea allo studio
- Bambino
- Adulto
- Adulto più anziano
Accetta volontari sani
Descrizione
Inclusion Criteria:
- Undergraduate nursing students enrolled in the Bachelor of Nursing programme at CUHK Nethersole School of Nursing.
- Enrolled in the NURS 3127 course during the 2026-27 academic year.
- Willing and able to provide verbal informed consent and participate voluntarily in the study.
Exclusion Criteria:
- Students with prior participation in design-thinking workshops.
Piano di studio
Come è strutturato lo studio?
Dettagli di progettazione
- Scopo principale: Altro
- Assegnazione: Randomizzato
- Modello interventistico: Assegnazione parallela
- Mascheramento: Separare
Numero di armi
Armi e interventi
Gruppo di partecipanti / ArmGruppo di partecipanti / Arm |
Intervento / TrattamentoIntervento / Trattamento |
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Sperimentale: Intervention Group
The intervention arm will receive an AI-assisted design thinking workshop aimed at strengthening empathetic communication in nursing education.
The workshop includes two structured tutorials: the first introduces the design thinking process through activities such as empathy mapping, patient journey mapping, "How Might We" framing, and rapid paper prototyping based on real clinical communication challenges.
The second tutorial uses a customized conversational AI chatbot to simulate patient scenarios, allowing students to practice responses in a safe learning environment.
During the session, tutors will rotate among groups to provide small-group guidance, feedback, and debriefing.
The intervention is intended to help students build empathy, creative thinking, collaboration, and patient-centred communication skills.
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This intervention is distinct because it combines design thinking with a conversational AI chatbot to teach empathy in undergraduate nursing education.
Rather than using lectures or standard simulation alone, it places students in an active, human-centred learning process that begins with empathy mapping and patient journey mapping, then moves to ideation, prototyping, and reflection.
The chatbot provides realistic, bilingual clinical communication scenarios and immediate tailored feedback, including difficult situations such as breaking bad news, managing non-compliance, and responding to emotional or culturally complex encounters.
The workshop is also developed through co-design with faculty and students, making the intervention closely aligned with actual learning needs and course context.
In addition, the study uses a wait-list randomized controlled design, allowing comparison with usual learning while ensuring all students can eventually receive the workshop.
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Altro: Wait-list control group
The wait-list control group will complete the same baseline and follow-up questionnaires as the intervention group but will not receive the workshop during the main study period.
Instead, they will continue with their usual learning activities and will be offered the AI-assisted design thinking workshop after the study data collection is completed.
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This intervention is distinct because it combines design thinking with a conversational AI chatbot to teach empathy in undergraduate nursing education.
Rather than using lectures or standard simulation alone, it places students in an active, human-centred learning process that begins with empathy mapping and patient journey mapping, then moves to ideation, prototyping, and reflection.
The chatbot provides realistic, bilingual clinical communication scenarios and immediate tailored feedback, including difficult situations such as breaking bad news, managing non-compliance, and responding to emotional or culturally complex encounters.
The workshop is also developed through co-design with faculty and students, making the intervention closely aligned with actual learning needs and course context.
In addition, the study uses a wait-list randomized controlled design, allowing comparison with usual learning while ensuring all students can eventually receive the workshop.
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Cosa sta misurando lo studio?
Misure di risultato primarie
Misure di risultato primarie
Misura del risultato |
Misura Descrizione |
Lasso di tempo |
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Empathy
Lasso di tempo: The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment.
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Empathy will be measured with the Jefferson Scale of Empathy-Health Professions Student Version (JSE-HPS) which yields total scores ranging from 20 to 140; higher scores indicate greater empathy.
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The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment.
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Misure di risultato secondarie
Misure di risultato secondarie
Misura del risultato |
Misura Descrizione |
Lasso di tempo |
|---|---|---|
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Creativity, collaboration, problem-solving
Lasso di tempo: The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment.
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Creativity, collaboration, and problem-solving will be measured with the Student Engagement Questionnaire (SEQ).
Each domain comprises two items rated on a 5-point Likert scale.
The mean score for each domain will range from 1 to 5, with higher scores indicating greater perceived creativity, collaboration, and problem-solving ability.
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The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment.
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Patient-centred care attitudes
Lasso di tempo: The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment. .
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Patient-centred care attitudes will be measured using the Patient-Practitioner Orientation Scale (PPOS), an 18-item instrument comprising the sharing and caring subscales.
Items are rated on a 6-point Likert scale, and the overall score will be calculated as the mean of all item scores, ranging from 1 to 6. Higher scores indicate more patient-centred care attitudes.
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The baseline assessment will be completed one week before the workshop. The post-intervention assessment will be completed within one week after the second tutorial at 12 weeks from enrollment. .
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Experiences and views on the workshop
Lasso di tempo: After intervention, at 12 weeks from enrollment.
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Evaluate by semi-structured interviews on the Intervention group
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After intervention, at 12 weeks from enrollment.
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Collaboratori e investigatori
Sponsor
Sponsor
Investigatori
Investigatori
- Investigatore principale: Carmen WH Chan, PhD, The Nethersole School of Nursing, The Chinese University of Hong Kong
Studiare le date dei record
Studia le date principali
Inizio studio (Stimato)
Inizio studio
Completamento primario (Stimato)
Completamento primario
Completamento dello studio (Stimato)
Completamento dello studio
Date di iscrizione allo studio
Primo inviato
Primo inviato
Primo inviato che soddisfa i criteri di controllo qualità
Primo inviato che soddisfa i criteri di controllo qualità
Primo Inserito (Effettivo)
Primo Inserito
Aggiornamenti dei record di studio
Ultimo aggiornamento pubblicato (Effettivo)
Ultimo aggiornamento pubblicato
Ultimo aggiornamento inviato che soddisfa i criteri QC
Ultimo aggiornamento inviato che soddisfa i criteri QC
Ultimo verificato
Ultimo verificato
Maggiori informazioni
Termini relativi a questo studio
Parole chiave
Altri numeri di identificazione dello studio
Altri numeri di identificazione dello studio
- TDLEG_496_PR
- SBRE-25-1206 (Altro identificatore: Survey and Behavioral Research Ethics)
Piano per i dati dei singoli partecipanti (IPD)
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