The Impact Of Physician Communication On Family Inpatient Experience
2016年10月7日 更新者：Michael Silverstein、Boston Medical Center
Patient satisfaction is affected by physician communication styles and communication at the bedside.
The investigators are conducting a randomized controlled trial involving both providers and families to determine if providers sitting down while talking with families, will improve one aspect of quality care delivered during an inpatient stay as measured by patient/family satisfaction.
The investigators will additionally study the affects of the intervention on the following outcomes: family assessment of provider communication, readmission rates, and length of stay.
研究概览
研究类型
介入性
阶段
- 不适用
联系人和位置
本节提供了进行研究的人员的详细联系信息，以及有关进行该研究的地点的信息。
学习地点
-
-
Massachusetts
-
Boston、Massachusetts、美国、02118
- Boston Medical Center
-
-
参与标准
研究人员寻找符合特定描述的人，称为资格标准。这些标准的一些例子是一个人的一般健康状况或先前的治疗。
资格标准
适合学习的年龄
不超过 17年 (孩子)
接受健康志愿者
不
有资格学习的性别
全部
描述
Inclusion Criteria:
- Providers: all attendings, residents, and medical students involved in the care of patients on the pediatric inpatient wards during the study period.
- Families (Parents or legal guardians and children):
- (1) inpatient admissions to the pediatrics medical service at Boston Medical Center
- (2) whose parents or guardian have agreed to participate in family centered walk rounds
- (3) patients age 17 or younger who have family members present at the bedside each morning of hospitalization
- (4) English speaking.
Exclusion Criteria:
- (1) All patients/families that as part of admission justification involves social assessment and concern by the patient care team, including patients with neonatal abstinence syndrome, child maltreatment, and concern for neglect.
- (2) All patients transferred to or from PICU as part of their inpatient care
- (3) All patients transferred from an outside institution to the inpatient ward for further care secondary to progression of disease.
学习计划
本节提供研究计划的详细信息，包括研究的设计方式和研究的衡量标准。
研究是如何设计的？
设计细节
- 主要用途：支持治疗
- 分配：随机化
- 介入模型：并行分配
- 屏蔽：单身的
武器和干预
参与者组/臂 |
干预/治疗 |
|---|---|
|
实验性的：Provider sitting
Providers seated during communication through hospitalization
|
Providers will sit during inpatient family-centered walk rounds throughout the communication during rounds.
The participating members of the care team (attending physician, resident and medical student) will remain seated while communicating with the patient and caregiver.
|
|
实验性的：Provider standing (control)
Providers standing during communication through hospitalization
|
Providers will stand during inpatient family-centered walk rounds throughout the communication during rounds.
The participating members of the care team (attending physician, resident and medical student) will remain standing while communicating with the patient and caregiver.
|
研究衡量的是什么？
主要结果指标
结果测量 |
措施说明 |
大体时间 |
|---|---|---|
|
Patient/family satisfaction
大体时间：4mo
|
Questionnaire obtains basic provider information
|
4mo
|
|
Patient/family Satisfaction
大体时间：4 mo
|
Caregiver questionnaire obtains baseline information on caregiver and patients
|
4 mo
|
|
Patient/family satisfaction
大体时间：4 months
|
PSQ-18: Assesses parental satisfaction with medical care
|
4 months
|
次要结果测量
结果测量 |
措施说明 |
大体时间 |
|---|---|---|
|
Length of stay
大体时间：4 months
|
Chart review of length of inpatient hospitalization during intervention
|
4 months
|
|
Readmission rate
大体时间：5 mo
|
Chart review and parental contact regarding readmission for same reason of initial hospitalization
|
5 mo
|
|
Family discharge preparedness
大体时间：4 mo
|
Brief PREPARED instrument
|
4 mo
|
|
Follow-up appointment attendance
大体时间：5 mo
|
Chart review and communication with caregivers regarding keeping follow-up appointment
|
5 mo
|
|
Family assessment of doctor-patient communication skills
大体时间：4 mo
|
Crossley Communication Questionnaire
|
4 mo
|
合作者和调查者
在这里您可以找到参与这项研究的人员和组织。
研究记录日期
这些日期跟踪向 ClinicalTrials.gov 提交研究记录和摘要结果的进度。研究记录和报告的结果由国家医学图书馆 (NLM) 审查，以确保它们在发布到公共网站之前符合特定的质量控制标准。
研究主要日期
学习开始
2011年2月1日
初级完成 (预期的)
2011年6月1日
研究完成 (实际的)
2011年8月1日
研究注册日期
首次提交
2011年2月16日
首先提交符合 QC 标准的
2011年2月17日
首次发布 (估计)
2011年2月18日
研究记录更新
最后更新发布 (估计)
2016年10月10日
上次提交的符合 QC 标准的更新
2016年10月7日
最后验证
2016年10月1日
更多信息
与本研究相关的术语
其他研究编号
- 34423
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