Evaluation of Health Sciences Professionals (COMMED)

March 18, 2026 updated by: Paloma López Ros, Universidad Miguel Hernandez de Elche

Effectiveness of an Intervention Based on Communication Skills and Cognitive Distortions to Improve the Doctor-Patient Relationship

Introduction: The physician-patient relationship (PPR) is a core element of clinical practice. It affects both patients (e.g., satisfaction, treatment adherence) and healthcare professionals (e.g., reduced conflict, improved well-being). Training in communication skills helps prevent conflicts, enhances quality of care, and protects professionals. Therefore, there is a need for training programs that strengthen the PPR, prevent difficulties in the therapeutic process, and improve well-being. Objective: To evaluate the effectiveness of a training program in communication and problem-solving skills aimed at medical staff. Method: The sample consisted of 147 professionals from the Public Health Service. Participants were divided into three groups of approximately 40-60 individuals each. Group allocation was non-random and based on medical specialty and professional setting. The intervention included content on cognitive restructuring, assertive communication, motivation, leadership, and conflict management. Sociodemographic variables, communication skills, cognitive distortions, and quality of life were assessed.

Study Overview

Status

Completed

Conditions

Intervention / Treatment

Study Type

Interventional

Enrollment (Actual)

147

Phase

  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Locations

  • Spain
    • Alicante
      • San Juan, Alicante, Spain, 03550
        • doctors from Murcia

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

  • Adult
  • Older Adult

Accepts Healthy Volunteers

Yes

Description

Inclusion Criteria: Being a member of the medical staff of the SMS (Murcia Health Service), Actively working during the data collection and intervention period. Voluntary participation in the study.

Exclusion Criteria: Professionals unavailable during the intervention period.

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Health Services Research
  • Allocation: N/A
  • Interventional Model: Single Group Assignment
  • Masking: None (Open Label)

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
Other: medical professionals
quasi-experimental pretest-posttest
Other: quasi-experimental pretest-posttest:Effectiveness of an Intervention Based on Communication Skills and Cognitive Distortions to Improve the Doctor-Patient Relationship
To evaluate the effectiveness of a training program in communication and problem-solving skills aimed at medical staff.The intervention included content on cognitive restructuring, assertive communication, motivation, leadership, and conflict management.

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Change in Communication Skills and Problem-Solving Effectiveness
Time Frame: Change from Baseline at 4 months
Assessment of the effectiveness of a communication skills training program using a pre-test and post-test design. Evaluation includes sociodemographic variables and standardized scales to measure clinical communication competence and cognitive distortions
Change from Baseline at 4 months

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Sponsor

Universidad Miguel Hernandez de Elche

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Actual)

September 1, 2023

Primary Completion (Actual)

December 31, 2023

Study Completion (Actual)

December 31, 2023

Study Registration Dates

First Submitted

March 6, 2026

First Submitted That Met QC Criteria

March 18, 2026

First Posted (Actual)

March 24, 2026

Study Record Updates

Last Update Posted (Actual)

March 24, 2026

Last Update Submitted That Met QC Criteria

March 18, 2026

Last Verified

March 1, 2026

More Information

Terms related to this study

Keywords

Other Study ID Numbers

  • AUT.DCC.PLR.230719
  • does not exist (Other Identifier: does not exist)

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

NO

IPD Plan Description

Individual participant data will not be shared because the informed consent and ethics approval do not include provisions for data sharing.

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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