HIV + Service Delivery and Telemedicine Through Effective PROs (HIV+STEP)

February 16, 2026 updated by: Ellen Eaton, University of Alabama at Birmingham

HIV + Service Delivery and Telemedicine Through Effective PROs (+STEP)

This study will examine the impact of using a multicomponent intervention (patient reported outcomes, training, and telemedicine) to assist with the management of Mental Health (MH) and Substance Use Disorders (SUD) among people living with HIV (PLWH) engaged in care at UAB HIV Clinic, University of Alabama Family Clinic (Birmingham, AL), Thrive Federally Qualified Health Services Center (Huntsville), Health Services Center (Anniston), and Medical Advocacy and Outreach (Montgomery). The study will employ a hybrid type 2 implementation design. Because this intervention will be employed as the new standard of care at participating sites, all PLWH receiving care at the sites will receive this intervention. Patient-reported outcomes (PROs) will be integrated into routine care to screen PLWH for substance use and mental health disorders during routine clinical encounters. Training will be delivered to frontline clinicians so that they receive targeted knowledge on best practices for treatment of MH and SUD along with clinic-specific protocols for response to PROs on MH and SUD including treatment and referrals. Telemedicine services for MH and SUD will be offered to patients in need of expanded access to services due to a lack of clinic-level resources or additional barriers to traditional clinic visits such transportation, stigma, or substance using behaviors.

Study Overview

Status

Withdrawn

Intervention / Treatment

Study Type

Interventional

Phase

  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Locations

    • Alabama
      • Anniston, Alabama, United States, 36202
        • Health Services Center
      • Birmingham, Alabama, United States, 35233
        • University of Alabama Family Clinic
      • Huntsville, Alabama, United States, 35801
        • Thrive Federally Qualified Health Services Center
      • Montgomery, Alabama, United States, 36111
        • Medical Advocacy and Outreach (MAO)
      • Opelika, Alabama, United States, 36801
        • Unity Wellness Center

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

18 years and older (Adult, Older Adult)

Accepts Healthy Volunteers

No

Description

Inclusion Criteria:

  • 18 years or older and receiving HIV care at one of the five participating sites

Exclusion Criteria:

  • Below 18 years of age

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Screening
  • Allocation: N/A
  • Interventional Model: Single Group Assignment
  • Masking: None (Open Label)

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
Other: +STEP Implementation
All patients will receive +STEP as new standard of care at their clinic. This intervention will include staff training, PROs as part of routine care to screen for substance use and mental health disorders, and telemedicine for health care delivery.
All patients receiving care at five RWHAP-funded clinics will receive the intervention (+STEP), in which patient-reported outcomes (PROs) on mental health and substance use disorder (SUD) will be integrated into routine care, targeted training will be provided for frontline clinicians on best practices for mental health and SUD treatment, and telemedicine for mental health and SUD will be offered to patients in need of expanded access to services.

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Percentage of patients completing PROs
Time Frame: Baseline through Year 1
We will quantify the percentage of patients completing a PRO related to mental health or substance use
Baseline through Year 1
Percentage of patients completing PROs
Time Frame: Year 1 through Year 2
We will quantify the percentage of patients completing a PRO related to mental health or substance use
Year 1 through Year 2
Percentage of patients completing PROs
Time Frame: Year 2 through Year 3
We will quantify the percentage of patients completing a PRO related to mental health or substance use
Year 2 through Year 3
Percentage of patients completing PROs
Time Frame: Year 3 through Year 4
We will quantify the percentage of patients completing a PRO related to mental health or substance use
Year 3 through Year 4
Percentage of patients completing PROs
Time Frame: Year 4 through Year 5
We will quantify the percentage of patients completing a PRO related to mental health or substance use
Year 4 through Year 5
Percentage of staff participating in training
Time Frame: Baseline through Year 1
We will use attendance logs to determine how many staff at each site complete training
Baseline through Year 1
Percentage of staff participating in training
Time Frame: Year 1 through Year 2
We will use attendance logs to determine how many staff at each site complete training
Year 1 through Year 2
Percentage of staff participating in training
Time Frame: Year 2 through Year 3
We will use attendance logs to determine how many staff at each site complete training
Year 2 through Year 3
Percentage of staff participating in training
Time Frame: Year 3 through Year 4
We will use attendance logs to determine how many staff at each site complete training
Year 3 through Year 4
Percentage of staff participating in training
Time Frame: Year 4 through Year 5
We will use attendance logs to determine how many staff at each site complete training
Year 4 through Year 5
Percentage of patients receiving a referral to a mental health or substance use service
Time Frame: Baseline through Year 1
We will use EMR and scheduling data to determine the number of referrals generated
Baseline through Year 1
Percentage of patients receiving a referral to a mental health or substance use service
Time Frame: Year 1 through Year 2
We will use EMR and scheduling data to determine the number of referrals generated
Year 1 through Year 2
Percentage of patients receiving a referral to a mental health or substance use service
Time Frame: Year 2 through Year 3
We will use EMR and scheduling data to determine the number of referrals generated
Year 2 through Year 3
Percentage of patients receiving a referral to a mental health or substance use service
Time Frame: Year 3 through Year 4
We will use EMR and scheduling data to determine the number of referrals generated
Year 3 through Year 4
Percentage of patients receiving a referral to a mental health or substance use service
Time Frame: Year 4 through Year 5
We will use EMR and scheduling data to determine the number of referrals generated
Year 4 through Year 5
Percentage of patients receiving mental health or substance use service based on attendance
Time Frame: Baseline through Year 1
We will use EMR and scheduling data to determine the number of visits attended
Baseline through Year 1
Percentage of patients receiving mental health or substance use service based on attendance
Time Frame: Year 1 through Year 2
We will use EMR and scheduling data to determine the number of visits attended
Year 1 through Year 2
Percentage of patients receiving mental health or substance use service based on attendance
Time Frame: Year 2 through Year 3
We will use EMR and scheduling data to determine the number of visits attended
Year 2 through Year 3
Percentage of patients receiving mental health or substance use service based on attendance
Time Frame: Year 3 through Year 4
We will use EMR and scheduling data to determine the number of visits attended
Year 3 through Year 4
Percentage of patients receiving mental health or substance use service based on attendance
Time Frame: Year 4 through Year 5
We will use EMR and scheduling data to determine the number of visits attended
Year 4 through Year 5

Secondary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Percentage engaged in HIV care
Time Frame: Baseline through Year 1
We will determine the number of participants engage in HIV care
Baseline through Year 1
Percentage engaged in HIV care
Time Frame: Year 1 through Year 2
We will determine the number of participants engage in HIV care
Year 1 through Year 2
Percentage engaged in HIV care
Time Frame: Year 2 through Year 3
We will determine the number of participants engage in HIV care
Year 2 through Year 3
Percentage engaged in HIV care
Time Frame: Year 3 through Year 4
We will determine the number of participants engage in HIV care
Year 3 through Year 4
Percentage engaged in HIV care
Time Frame: Year 4 through Year 5
We will determine the number of participants engage in HIV care
Year 4 through Year 5
Percentage receiving antiretroviral therapy for HIV
Time Frame: Baseline through Year 1
We will determine the number of participants receiving HIV treatment
Baseline through Year 1
Percentage receiving antiretroviral therapy for HIV
Time Frame: Year 1 through Year 2
We will determine the number of participants receiving HIV treatment
Year 1 through Year 2
Percentage receiving antiretroviral therapy for HIV
Time Frame: Year 2 through Year 3
We will determine the number of participants receiving HIV treatment
Year 2 through Year 3
Percentage receiving antiretroviral therapy for HIV
Time Frame: Year 3 through Year 4
We will determine the number of participants receiving HIV treatment
Year 3 through Year 4
Percentage receiving antiretroviral therapy for HIV
Time Frame: Year 4 through Year 5
We will determine the number of participants receiving HIV treatment
Year 4 through Year 5
Number of Patients Achieving a Viral Load Suppression
Time Frame: Baseline through Year 1
We will determine the number of participants who have achieved Viral Load suppression, s defined by a Viral load of <20 copies per milliliter
Baseline through Year 1
Number of Patients Achieving a Viral Load Suppression
Time Frame: Year 1 through Year 2
We will determine the number of participants who have achieved Viral Load suppression, s defined by a Viral load of <20 copies per milliliter
Year 1 through Year 2
Number of Patients Achieving a Viral Load Suppression
Time Frame: Year 2 through Year 3
We will determine the number of participants who have achieved Viral Load suppression, s defined by a Viral load of <20 copies per milliliter
Year 2 through Year 3
Number of Patients Achieving a Viral Load Suppression
Time Frame: Year 3 through Year 4
We will determine the number of participants who have achieved Viral Load suppression, s defined by a Viral load of <20 copies per milliliter
Year 3 through Year 4
Number of Patients Achieving a Viral Load Suppression
Time Frame: Year 4 through Year 5
We will determine the number of participants who have achieved Viral Load suppression, s defined by a Viral load of <20 copies per milliliter
Year 4 through Year 5

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Investigators

  • Principal Investigator: Ellen Eaton, MD, MSPH, University of Alabama at Birmingham (UAB)

Publications and helpful links

The person responsible for entering information about the study voluntarily provides these publications. These may be about anything related to the study.

General Publications

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Estimated)

March 19, 2021

Primary Completion (Estimated)

January 1, 2026

Study Completion (Estimated)

January 1, 2026

Study Registration Dates

First Submitted

June 24, 2020

First Submitted That Met QC Criteria

July 24, 2020

First Posted (Actual)

July 28, 2020

Study Record Updates

Last Update Posted (Actual)

February 18, 2026

Last Update Submitted That Met QC Criteria

February 16, 2026

Last Verified

February 1, 2026

More Information

Terms related to this study

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

YES

IPD Plan Description

The proposed project will comply with the NIH Data Sharing Policy, thus all data collected will be made available to outside investigators. To maintain HIPAA compliance, we will provide a limited-use dataset (i.e., stripped of identifying information). When possible, collaborative use of the data will be encouraged in order to enhance the quality of secondary analyses. Data will be made available as either a SPSS or Excel dataset, or as a tab-delimited ASCII file. Methods will be described through published papers, and relevant software and/or procedures documents.

IPD Sharing Time Frame

All data collected for this protocol will be made available to outside investigators in a timely fashion (defined by the NIH as no later than the acceptance of the primary outcome paper for publication)

IPD Sharing Access Criteria

Requests for data will be handled on a case-by-case basis in consultation with the Co-Investigators and members of the team.

IPD Sharing Supporting Information Type

  • STUDY_PROTOCOL
  • SAP
  • ICF
  • ANALYTIC_CODE
  • CSR

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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