Digital Literacy and Emotional Intelligence and Professional Burnout Among Doctors

Association Between Doctor's Digital Competencies and the Level of Emotional Intelligence and Burnout

The role of digital technologies in healthcare is growing. Therefore, the roles and responsibilities of medical professionals are constantly changing and there is a need for continuous professional development. However, according to some authors, today's generation of doctors can be considered as "digital aborigines" [Aungst, Patel, 2020]. Low literacy in the field of e-health has become a major obstacle to digital transformation in developed countries, so digital skills training for healthcare professionals has gradually been introduced in the USA [Adler-Milstein, et al., 2014], Europe [Schreiweis, et al., 2019], Australia [Evolution of eHealth in Australia, 2016].

However, in our opinion, the digital competence of a doctor is not only the ability to work at a computer and use software. The successful development of the digital world is preceded by some psychological and emotional processes.

Computerization and automation of the healthcare system began relatively recently, traditional (paper) document management in medicine is familiar to everyone, but not optimal from the point of view of system management. Therefore, universal digitalization is perceived as something artificially imposed, increasing the workload of doctors, distracting from their main work and shifting the focus from truly therapeutic activities to filling out documentation. As a result, doctors have a range of negative emotions: fear, annoyance, anxiety, despondency, refusal of further contacts, etc., which lead to an aggravation of emotional burnout. The ability to recognize and live through these states, to come to an inner balance, to accumulate an internal resource for further development of new technologies - all this is possible under the condition of the development of emotional intelligence. By developing so-called soft skills, the doctor will be emotionally stable, capable of further advancement and learning new skills, and will easily cope with temporary difficulties and setbacks.

And the final stage, having gained the opportunity to overcome internal obstacles, the doctor is ready to begin mastering specialized digital skills directly related to medical activities: work in medical information systems, remote monitoring, artificial intelligence, medical decision support systems.

The result of the development of a doctor within this model will be not only digital literacy, but also the development of an internally stable personality that easily overcomes any obstacles not only in training, but also in communication with patients and colleagues.

Study Overview

• Status: Recruiting
• Conditions: Emotional Intelligence; Doctor Patient Relation; Digital Competences; Emotional Burnout
• Intervention / Treatment: Diagnostic test: Interview

• Study Type: Observational
• Enrollment (Estimated): 500

Contacts and Locations

• Study Contact: Name: Alexandra Е Demkina; Phone Number: +79069209383; Email: ademkina@bk.ru

Study Locations

• Russian Federation
  • Moscow, Russian Federation, 125080
    • Recruiting
    • Alexandra Demkina
    • Contact: Alexandra Demkina; Phone Number: +79069209383; Email: ademkina@bk.ru

Participation Criteria

Eligibility Criteria

• Ages Eligible for Study: Adult; Older Adult
• Accepts Healthy Volunteers: No

• Sampling Method: Probability Sample

Study Population

We will conduct a survey among doctors of various specialties who currently work in healthcare institutions

Description

Inclusion Criteria:

• respondent has higher medical education
• he is an employee of the any medical department at this moment

Exclusion Criteria:

• There is no higher medical education
• Does not work in medicine at this moment

Study Plan

How is the study designed?

Number of groups / cohorts

1

Cohorts and Interventions

Group / Cohort	Intervention / Treatment
Doctors of various clinical specialties who are currently working in medical field; Participants over the age of 18, with higher medical education, capable	Diagnostic test: Interview; Interviewing with using the Hall Emotional Intelligence test, the Maslach emotional burnout test, and the test for determining general and specialized digital competencies

What is the study measuring?

Primary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Completing the survey	The answer to 100% of the interview questions	1 month

Collaborators and Investigators

• Sponsor: Limited Liability Company "Docstarclub"
• Investigators: Principal Investigator: Anna N. Korobeynikova, Limited Liability Company "Docstarclub"

Study record dates

Study Major Dates

• Study Start (Actual): April 10, 2024
• Primary Completion (Estimated): June 10, 2024
• Study Completion (Estimated): June 10, 2024

Study Registration Dates

• First Submitted: March 31, 2024
• First Submitted That Met QC Criteria: March 31, 2024
• First Posted (Actual): April 5, 2024

Study Record Updates

• Last Update Posted (Actual): May 14, 2024
• Last Update Submitted That Met QC Criteria: May 11, 2024
• Last Verified: March 1, 2024

More Information

Terms related to this study

• Additional Relevant MeSH Terms: Behavioral Symptoms; Stress, Psychological; Burnout, Psychological
• Other Study ID Numbers: dsc002

Drug and device information, study documents

• Studies a U.S. FDA-regulated drug product: No
• Studies a U.S. FDA-regulated device product: No