Communication Compass

October 21, 2025 updated by: NYU Langone Health

Communication Compass Feedback

The primary purpose of this study is to develop, implement, and validate algorithm-based feedback reports (Communication Compass) that provides personalized, near-real-time feedback on internal medicine residents' patient education and counseling (PEC) communication skills. This research aims to address critical gaps in current communication skills training by leveraging technology to enhance the frequency and specificity of communication skills feedback while maintaining ethical standards and established educational effectiveness.

Study Overview

Status

Not yet recruiting

Conditions

Intervention / Treatment

Study Type

Interventional

Enrollment (Estimated)

120

Phase

  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Contact

Study Locations

  • United States
    • New York
      • New York, New York, United States, 10016
        • NYU Langone Health

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

  • Adult
  • Older Adult

Accepts Healthy Volunteers

Yes

Description

Inclusion Criteria:

  • Post-graduate year 1 (PGY1) and post-graduate year 2 (PGY2) internal medicine residents enrolled in NYU Langone Health residency programs.
  • Medical school graduates enrolled in ACGME-accredited internal medicine residency programs
  • Residents who routinely participate in required educational activities including OSCEs and clinical assessments

Exclusion Criteria:

• Individuals who do not meet the criteria established in the 'Inclusion Criteria.'

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Health Services Research
  • Allocation: Randomized
  • Interventional Model: Parallel Assignment
  • Masking: None (Open Label)

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
Experimental: Intervention Group (Group A)
Participants assigned to Group A receive algorithm-based feedback reports plus standard curriculum.
Other: Algorithm-Based Feedback Reports
Feedback reports that provide personalized, near-real-time feedback on internal medicine residents' patient education and counseling (PEC) communication skills.
Other: Standard Curriculum
Standard summary reports on internal medicine residents' patient education and counseling (PEC) communication skills.
Active Comparator: Control Group (Group B - Delayed Exposure)
Participants assigned to Group B receive the standard curriculum with usual summary reports. Group members also receive algorithm-based feedback after study completion).
Other: Standard Curriculum
Standard summary reports on internal medicine residents' patient education and counseling (PEC) communication skills.

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Resident Competency
Time Frame: Up to Year 2
Percentage of residents rated "well done" on PEC items across all PGY2 Objective Structured Clinical Examination (OSCE) cases.
Up to Year 2
Resident Improvement
Time Frame: Up to Year 1, Up to Year 2
Percentage of residents showing PEC rating improvement from PGY1 to PGY2 OSCE.
Up to Year 1, Up to Year 2

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Sponsor

NYU Langone Health

Investigators

  • Principal Investigator: Yuliya Yoncheva, PhD, NYU Langone Health

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Estimated)

October 27, 2025

Primary Completion (Estimated)

June 15, 2027

Study Completion (Estimated)

June 15, 2027

Study Registration Dates

First Submitted

October 21, 2025

First Submitted That Met QC Criteria

October 21, 2025

First Posted (Actual)

October 23, 2025

Study Record Updates

Last Update Posted (Actual)

October 23, 2025

Last Update Submitted That Met QC Criteria

October 21, 2025

Last Verified

October 1, 2025

More Information

Terms related to this study

Other Study ID Numbers

  • 25-00752

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

NO

IPD Plan Description

Non-federal sponsor.

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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