Impact of Tools for the Development of Patient Centered Care at Hospital (MoSTRA)

August 22, 2017 updated by: University Hospital, Bordeaux

Effectiveness and Determinants of Effectiveness of Implementation of Tools for the Development of Patient Centred Care at Hospital

A national context for patient centered care development exists in France at hospital with strong support for the implementation of operational patient centered care tools. Patient centered care is a global vision of patient or family management promoting the respect of patient freedom, of patient listening and of patient needs. Patient centered care is an important issue of quality and security of care. The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital.

They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done.

The objectives of the project are to analyse the effectiveness of the implementation of HAS - FORAP tools on the development of patient centred care at hospital and to analyse the individual and organisational determinants of their effectiveness. It focuses on acute care hospitals that have the choice of the combination of tools and that are followed during two years with combined quantitative and qualitative analyses. Quantitative assessment are based on validated indicators on patient satisfaction, patient centred care development and organizational context. Qualitative data collection are realised in each included hospital and combine individual interviews and focus groups including Physicians, nurses and managerial staff.

Study Overview

Status

Completed

Conditions

Intervention / Treatment

Study Type

Observational

Enrollment (Actual)

950

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Locations

  • France
      • Agen, France
        • CH d'Agen
      • Autun, France
        • Clinique du Parc
      • Bordeaux, France
        • CHU de Bordeaux
      • Bordeaux, France
        • Maison de santé Marie Galène
      • Caen, France
        • Centre Francois Baclesse
      • Caen, France
        • CHU de Caen
      • Caen, France
        • Hôpital Privé Saint Martin
      • Chambéry, France
        • Ch De Chambery
      • Crest, France
        • CH de Crest
      • Dax, France
        • Clinique Saint Vincent
      • Dinan, France
        • CH de Dinan
      • Dracy, France
        • Centre orthopédique médico-chirurgical
      • Givors, France
        • CH de Givors
      • Guingamp, France
        • CH de Guingamp
      • Joigny, France
        • CH de Joigny
      • La Roche sur Yon, France
        • CHD de la Roche Sur Yon
      • La Roche sur Yon, France
        • Clinique Saint Charles
      • Langon, France
        • Clinique Saint Anne
      • Les Sables d'Olonne, France
        • Ch Cote de Lumiere
      • Lyon, France
        • Clinique du Parc
      • Lyon, France
        • Clinique du Val d'Ouest
      • Oyonnax, France
        • CH du Haut-Bugey
      • Quimper, France
        • CH intercommunal de Quimper
      • Redon, France
        • CH de Redon
      • Rennes, France
        • CHU de Rennes
      • Saint Jean de Luz, France
        • Polyclinique Côte Basque Sud
      • Saint Priest en Jarez, France
        • Clinique du Parc
      • St Brieuc, France
        • CH de St Brieuc
      • Vannes, France
        • CH de Vannes
      • Vitré, France
        • CH de Vitré

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

18 years and older (Adult, Older Adult)

Accepts Healthy Volunteers

No

Genders Eligible for Study

All

Sampling Method

Non-Probability Sample

Study Population

There are 2 populations participating in this trials:

  • Health care professionals : physicians, nurses and managerial staff
  • Patients

Description

No specific eligibility criteria for health care professionals

Eligibility criteria for patients:

Inclusion Criteria:

  • Patients hospitalized for a minimum of 2 consecutive nights
  • Patients contact details known after hospitalization end

Exclusion Criteria:

  • Anonymous patient
  • Patient deceased during hospitalization
  • Patient non resident in France

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

Cohorts and Interventions

Group / Cohort
Intervention / Treatment
Health care professionals
Physicians, nurses and managerial staff
Other: Operational patient centered care tools

The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital.

They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done.

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Time Frame
Self assessment score of patient centred care at hospital by health care professionals and patients
Time Frame: At study start in hospital, between 2 to 4 months before tool implementation
At study start in hospital, between 2 to 4 months before tool implementation
Self assessment score of patient centred care at hospital by health care professionals and patients
Time Frame: 6 months after tool implementation for promoting patient centered care at hospital
6 months after tool implementation for promoting patient centered care at hospital
Self assessment score of patient centred care at hospital by health care professionals and patients
Time Frame: 18 months after tool implementation for promoting patient centered care at hospital
18 months after tool implementation for promoting patient centered care at hospital

Secondary Outcome Measures

Outcome Measure
Time Frame
Patients global satisfaction score
Time Frame: At study start, between 2 to 4 months before tool implementation for promoting patient centered care at hospital, 6 month and 18 month after
At study start, between 2 to 4 months before tool implementation for promoting patient centered care at hospital, 6 month and 18 month after

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Sponsor

University Hospital, Bordeaux

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Actual)

March 1, 2014

Primary Completion (Actual)

June 1, 2017

Study Completion (Actual)

June 1, 2017

Study Registration Dates

First Submitted

March 27, 2015

First Submitted That Met QC Criteria

April 2, 2015

First Posted (Estimate)

April 8, 2015

Study Record Updates

Last Update Posted (Actual)

August 23, 2017

Last Update Submitted That Met QC Criteria

August 22, 2017

Last Verified

August 1, 2017

More Information

Terms related to this study

Keywords

Other Study ID Numbers

  • CHUBX 2013/32

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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