- ICH GCP
- US Clinical Trials Registry
- Clinical Trial NCT03097640
Understanding Perspectives of Frequently-Admitted Hospital Patients (CHAMP)
Study Overview
Status
Intervention / Treatment
Detailed Description
Frequent users of hospital services, otherwise known as hospital "high-utilizers," comprise a diverse patient population that pose unique challenges to the current US health care delivery model. The Complex High Admission Management Program (CHAMP), implemented at Northwestern Memorial Hospital in Chicago, IL, seeks to improve care for high-utilizer patients through provider continuity, intensive case management, and developing personalized care plans that span inpatient, outpatient, and emergency care environments.
Preliminary evaluation of CHAMP has shown a 38% decrease in 30-day unplanned hospital readmissions and an 18% decrease in ED encounters over a 6-month time period, when compared to an equal time period pre-CHAMP.
Patients are eligible for the program if they are readmitted to the hospital three times within a twelve-month period. Due to the time and resource limitations of the CHAMP team, not all patients meeting these criteria can be enrolled at once. Patients will thus be randomly selected to be enrolled in CHAMP or will receive usual care. This study plans to evaluate the difference in outcomes between patients enrolled in CHAMP and those receiving usual care by answering the following questions:
To what extent do high-utilizer patients enrolled in CHAMP differ in their level of trust in providers, self-assessed coping skills, daily symptom burden, perceived functionality, and attitudes about the healthcare system when compared to a control group of high utilizer patients receiving usual care? We will assess patient responses to a series of surveys assessing trust, feelings of discrimination, activation, satisfaction with care, and level of social functioning.
What are the healthcare utilization rates of high-utilizer patients enrolled in CHAMP compared to a control group of high-utilizer patients receiving usual care? We will compare rates of (a) hospital admission and (b) utilization (including length of stay) among high-utilizer patients enrolled in CHAMP as compared to high-utilizer patients not enrolled in the program.
Study Type
Enrollment (Actual)
Phase
- Not Applicable
Contacts and Locations
Study Locations
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Illinois
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Chicago, Illinois, United States, 60611
- Northwestern Memorial Hospital
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Participation Criteria
Eligibility Criteria
Ages Eligible for Study
Accepts Healthy Volunteers
Genders Eligible for Study
Description
Inclusion criteria:
- Adults (18 yrs of age or older) who are admitted to Northwestern Memorial Hospital (NMH) and identified by EDW search as having two unplanned 30-day inpatient readmissions to NMH within the prior 12 months with one of two additional criteria:at least 1 readmission in the last 6 months, or a referral from one of that patient's medical providers.
- Admission to NMH during the study period (October 1, 2016 to September 30, 2018) and meeting criteria described above for CHAMP
- Ability to consent for this study (including ability to read materials printed in English, understanding and communicating in English, and able to understand the risks and benefits of participating in the study).
Exclusion Criteria:
- Patients who are admitted to the Intensive Care Unit, patients admitted to Oncology services (as we have found that this latter group has a multidisciplinary care team already in place), or patients actively followed by the Heart Failure Bridge and Transition (BAT) Team, a different quality improvement intervention designed to reduce readmissions among patients admitted for acute decompensated heart failure.
- Participants will be excluded if they are disoriented to person, place, or time, or are unable to consent for any other reason.
- Minors, pregnant women, and prisoners will also be excluded.
Study Plan
How is the study designed?
Design Details
- Primary Purpose: HEALTH_SERVICES_RESEARCH
- Allocation: RANDOMIZED
- Interventional Model: PARALLEL
- Masking: SINGLE
Arms and Interventions
Participant Group / Arm |
Intervention / Treatment |
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EXPERIMENTAL: CHAMP
Participants enrolled in CHAMP are followed by a team of a social worker and physician across the care continuum.
CHAMP team members visit patients in the ED and on inpatient floors.
Along with the patient's input, the team develops an Individualized Care Plan outlining the patient's medical and social history and providing recommendations to other providers on specific aspects of their care.
Care plans are reviewed with patients on an individual basis and reviewed periodically by the CHAMP providers.
CHAMP-enrolled participants are scheduled for physician and social worker follow-up appointments at the CHAMP clinic; this time is used to provide intensive case management, medical care, and psychosocial support.
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CHAMP team members visit patients in the ED and on inpatient floors.
Along with the patient's input, the team develops an Individualized Care Plan outlining the patient's medical and social history and providing recommendations to other providers on specific aspects of their care.
Care plans are reviewed with patients on an individual basis and reviewed periodically by the CHAMP providers.
CHAMP-enrolled participants are scheduled for physician and social worker follow-up appointments at the CHAMP clinic; this time is used to provide intensive case management, medical care, and psychosocial support.
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NO_INTERVENTION: Standard Care
Individuals in the standard care arm will receive care as they do normally when hospitalized, including medical and inpatient social work services, as well as outpatient care from their providers.
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What is the study measuring?
Primary Outcome Measures
Outcome Measure |
Measure Description |
Time Frame |
---|---|---|
Readmission Rate
Time Frame: 180-days from indexed hospital discharge
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180-day Inpatient Readmission Rate (as defined by Medicare) to Northwestern Memorial Hospital
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180-days from indexed hospital discharge
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Secondary Outcome Measures
Outcome Measure |
Measure Description |
Time Frame |
---|---|---|
Readmission Rate
Time Frame: 30 days from indexed hospital discharge
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Inpatient Readmission Rate
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30 days from indexed hospital discharge
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Readmission Rate
Time Frame: 90 days from indexed hospital discharge
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Inpatient Readmission Rate
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90 days from indexed hospital discharge
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Inpatient Admissions
Time Frame: 30 days from indexed hospital discharge
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Inpatient Admission Rate to Northwestern Memorial Hospital
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30 days from indexed hospital discharge
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Inpatient Admissions
Time Frame: 90 days from indexed hospital discharge
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Inpatient Admission Rate to Northwestern Memorial Hospital
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90 days from indexed hospital discharge
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Inpatient Admissions
Time Frame: 180 days from indexed hospital discharge
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Inpatient Admission Rate to Northwestern Memorial Hospital
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180 days from indexed hospital discharge
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Inpatient Admissions-total
Time Frame: 30 days from indexed hospital discharge
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Inpatient Admissions to all hospitals, as reported by patient
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30 days from indexed hospital discharge
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Inpatient Admissions-total
Time Frame: 90 days from indexed hospital discharge
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Inpatient Admissions to all hospitals, as reported by patient
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90 days from indexed hospital discharge
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Inpatient Admissions-total
Time Frame: 180 days from indexed hospital discharge
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Inpatient Admissions to all hospitals, as reported by patient
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180 days from indexed hospital discharge
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ER Admissions
Time Frame: 180 days from indexed hospital discharge
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ER Visits to Northwestern Memoria
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180 days from indexed hospital discharge
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ER Admissions
Time Frame: 30 days from indexed hospital discharge
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ER Visits to Northwestern Memoria
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30 days from indexed hospital discharge
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ER Admissions
Time Frame: 90 days from indexed hospital discharge
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ER Visits to Northwestern Memoria
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90 days from indexed hospital discharge
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ER Admissions-total
Time Frame: 30 days from indexed hospital discharge
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ER Visits to all hospitals, as reported by patient
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30 days from indexed hospital discharge
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ER Admissions-total
Time Frame: 90 days from indexed hospital discharge
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ER Visits to all hospitals, as reported by patient
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90 days from indexed hospital discharge
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ER Admissions-total
Time Frame: 180 days from indexed hospital discharge
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ER Visits to all hospitals, as reported by patient
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180 days from indexed hospital discharge
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Hospital Length of Stay
Time Frame: 180 days from indexed hospital discharge
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Average Length of Stay at NMH during time period
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180 days from indexed hospital discharge
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Hospital Length of Stay
Time Frame: 30 days from indexed hospital discharge
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Average Length of Stay at NMH during time period
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30 days from indexed hospital discharge
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Hospital Length of Stay
Time Frame: 90 days from indexed hospital discharge
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Average Length of Stay at NMH during time period
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90 days from indexed hospital discharge
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Clinic Visits
Time Frame: 180 days from indexed hospital discharge
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Number of total clinic visits
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180 days from indexed hospital discharge
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Patient-Centered Outcomes
Time Frame: 30 days from indexed hospital discharge
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Responses to PROMIS Profile Scales, Trust in Physicians, Patient Activation, and Feelings of Discrimination
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30 days from indexed hospital discharge
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Patient-Centered Outcomes
Time Frame: 90 days from indexed hospital discharge
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Responses to PROMIS Profile Scales, Trust in Physicians, Patient Activation, and Feelings of Discrimination
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90 days from indexed hospital discharge
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Patient-Centered Outcomes
Time Frame: 180 days from indexed hospital discharge
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Responses to PROMIS Profile Scales, Trust in Physicians, Patient Activation, and Feelings of Discrimination
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180 days from indexed hospital discharge
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Average costs
Time Frame: 180 days from indexed hospital discharge
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Estimated cost from billing code data for hospitalizations during time period
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180 days from indexed hospital discharge
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Collaborators and Investigators
Sponsor
Investigators
- Principal Investigator: Bruce L Henschen, MD/MPH, Northwestern University Feinberg School of Medicine
Publications and helpful links
Study record dates
Study Major Dates
Study Start (ACTUAL)
Primary Completion (ACTUAL)
Study Completion (ACTUAL)
Study Registration Dates
First Submitted
First Submitted That Met QC Criteria
First Posted (ACTUAL)
Study Record Updates
Last Update Posted (ACTUAL)
Last Update Submitted That Met QC Criteria
Last Verified
More Information
Terms related to this study
Other Study ID Numbers
- STU00203847
Plan for Individual participant data (IPD)
Plan to Share Individual Participant Data (IPD)?
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