Innovating Physical Therapy: A Pilot Study on Band Connect's Impact on Compliance, Satisfaction, and Revenue

March 31, 2026 updated by: Robert J. Gillespie, University Hospitals Cleveland Medical Center
Participants are being invited to take part in this research study because you will be undergoing total shoulder replacement or rotator cuff repair and will be participating in physical therapy rehabilitation following the procedure. The purpose of this research is to investigate the effectiveness of Band Connect, a connected health platform, in enhancing compliance with home exercise programs among patients undergoing physical therapy. This study aims to evaluate the implications of increased compliance on improving patient engagement and increasing satisfaction for both patients and clinicians. Additionally, the study will analyze the economic implications of implementing Band Connect's hybrid care model on driving increased revenue per patient.

Study Overview

Study Type

Interventional

Enrollment (Estimated)

499

Phase

  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Contact

Study Locations

    • Ohio
      • Cleveland, Ohio, United States, 44106
        • Recruiting
        • University Hospitals Cleveland Medical Center
        • Contact:

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

  • Adult
  • Older Adult

Accepts Healthy Volunteers

No

Description

Inclusion Criteria:

  • Age range: from 18 to 89 years old
  • Surgery performed by Dr. Robert Gillespie and will be undergoing post-op physical therapy rehabilitation at University Hospitals
  • Patients undergoing primary anatomic total shoulder shoulder arthroplasty (aTSA) or primary reverse total shoulder arthroplasty (rTSA)
  • Patients undergoing primary rotator cuff repair
  • Prescribed outpatient physical therapy for post-operative rehabilitation

Chart Review Inclusion Criteria:

  • Age range: from 18 to 89 years old
  • Surgery performed by Dr. Robert Gillespie who underwent post-op physical therapy rehabilitation at University Hospitals
  • Patients who underwent primary anatomic total shoulder shoulder arthroplasty (aTSA) or primary reverse total shoulder arthroplasty (rTSA)
  • Patients who underwent primary rotator cuff repair
  • Prescribed outpatient physical therapy for post-operative rehabilitation

Exclusion Criteria:

  • Patients undergoing hemiarthroplasty or revision TSA
  • Patients undergoing revision rotator cuff repair
  • TSA performed for proximal humerus fractures
  • Length of stay in hospital following shoulder surgery greater than 3 days
  • Shoulder injuries related to workers compensation or involved in any pending litigation
  • Pregnant individuals

Chart Review Exclusion Criteria:

  • Patients undergoing hemiarthroplasty or revision TSA
  • Patients undergoing revision rotator cuff repair
  • TSA performed for proximal humerus fractures
  • Length of stay in hospital following shoulder surgery greater than 3 days
  • Shoulder injuries related to workers compensation or involved in any pending litigation
  • Pregnant individuals

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Treatment
  • Allocation: Non-Randomized
  • Interventional Model: Parallel Assignment
  • Masking: None (Open Label)

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
Experimental: Group 1 Band Connect
Patients in group 1 will be set up with the Band Connect platform and build their treatment plan at the first in-clinic visit.
Band Connect provides a medical-grade and condition-specific platform that augments the clinician workflow by extending the in-clinic MSK rehabilitation experience into the patient's home - leading to higher quality personalized treatment and increased adherence with enhanced economics and reimbursement for the clinic.
No Intervention: Group 2 Standard Care
Group 2 will consist of retrospective chart review to as act a control group. Charts will be pulled from 1/1/2019-12/31/2023.

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Number of physical therapy visits as measured by medical record review.
Time Frame: Up to 6 months
Up to 6 months
Number of home exercise programs completed as measured by medical record review.
Time Frame: Up to 6 months
Up to 6 months
Number of in clinic visits as measured by medical record review.
Time Frame: Up to 6 months
Up to 6 months
Number of patients who were able to return to work
Time Frame: Up to 6 months
This will be asked as a Yes/No question
Up to 6 months
Time to return to work measured in weeks
Time Frame: Up to 6 months
Up to 6 months
Number of patients who returned to sports
Time Frame: Up to 6 months
This will be asked as a Yes/No question
Up to 6 months
Change in pain as measured by the Visual Analog Scale
Time Frame: Baseline, 1 month, 3 months, 6 months
The Visual Analogue Scale (VAS) measures pain intensity. The VAS consists of a 10cm line, with two end points representing 0 ('no pain') and 10 ('pain as bad as it could possibly be').
Baseline, 1 month, 3 months, 6 months
Active range of motion measured in degrees
Time Frame: Up to 6 months
Up to 6 months
Passive range of motion measured in degrees
Time Frame: Up to 6 months
Up to 6 months
Strength will be measured on a scale of 0-5
Time Frame: Up to 6 months

Strength scale:

  • 0: no visible or palpable contraction
  • 1: visible or palpable contraction without motion
  • 2: full range of motion, gravity eliminated
  • 3: full range of motion against gravity
  • 4: full range of motion against gravity, moderate resistance
  • 5: full range of motion against gravity, maximal resistance
Up to 6 months
Patient satisfaction as measured by American Shoulder and Elbow Surgeons (ASES) Score
Time Frame: Up to 6 months
Scored out of 100, with higher scores indicating greater satisfaction
Up to 6 months
Number of adverse events as measured by medical record review.
Time Frame: Up to 6 months
Up to 6 months

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Collaborators

Investigators

  • Principal Investigator: Robert Gillespie, University Hospitals Cleveland Medical Center

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Actual)

February 4, 2025

Primary Completion (Estimated)

June 1, 2026

Study Completion (Estimated)

June 1, 2026

Study Registration Dates

First Submitted

December 10, 2024

First Submitted That Met QC Criteria

December 10, 2024

First Posted (Actual)

December 13, 2024

Study Record Updates

Last Update Posted (Actual)

April 2, 2026

Last Update Submitted That Met QC Criteria

March 31, 2026

Last Verified

March 1, 2026

More Information

Terms related to this study

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

NO

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

Yes

product manufactured in and exported from the U.S.

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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