Evaluation of Staff COVID-19 Wellbeing Centres in a Healthcare Workplace: COVID-WELL Study (COVID-WELL)

Evaluation of a Workplace Intervention to Implement Supported COVID-19 Wellbeing Centres in a Healthcare Workplace During and After the Coronavirus Pandemic: The COVID-WELL Study

Evaluation of a workplace intervention to implement supported wellbeing centres in a healthcare workplace during and after the COVID-19 pandemic.

Mixed-Methods Evaluation study - including collection of service use monitoring data, online survey and qualitative interviews.

Study Overview

• Status: Completed
• Conditions: Mental Health Wellness 1
• Intervention / Treatment: Other: Staff Wellbeing Centres

Detailed Description

Project Aims:

1. To describe the cost, reach and usage of the Staff Wellbeing Centres
2. To gather insight into experiences of those who access the facility ('service users') as well as those of support workers ('wellbeing buddies').
3. To identify any facilitators, obstacles or barriers to accessing the facility.
4. To identify perceptions of facility users and non-users towards the value of the facilities during and after the coronavirus pandemic.
5. To establish recommendations for longer-term sustainability of the wellbeing centres.

Interviews will be conducted with up to 45 interview participants (10-15 Wellbeing Buddies, 25-30 Staff).

Online survey will be conducted - all Nottingham University Hospitals National Health Service (NHS) staff invited to take part (>14,000).

The survey will include measures of mental wellbeing (Warwick-Edinburgh Wellbeing Scale, 14-item - license received), and single items measures of job stressfulness, job satisfaction, presenteeism, turnover intentions and work engagement.

• Study Type: Interventional
• Enrollment (Actual): 819
• Phase: Not Applicable

Contacts and Locations

Study Locations

• United Kingdom
  • Nottinghamshire
    • Nottingham, Nottinghamshire, United Kingdom, NG7 2UH
      • Nottingham University Hospitals NHS Trust

Participation Criteria

Eligibility Criteria

• Ages Eligible for Study: ADULT; OLDER_ADULT; CHILD
• Accepts Healthy Volunteers: Yes
• Genders Eligible for Study: All

Description

Inclusion Criteria:

• National Health Service staff which includes employees, volunteers or healthcare students, as well as bank staff (all have access to the Staff Wellbeing Centres).
• Ability to give informed consent. For survey element: Ability to access the internet (to complete the online survey) For interview element: Ability to attend an individual interview.

Exclusion Criteria:

• Inability to communicate in spoken English.

Study Plan

How is the study designed?

Design Details

• Primary Purpose: OTHER
• Allocation: NA
• Interventional Model: SINGLE_GROUP
• Masking: NONE

Number of Arms

1

Arms and Interventions

Participant Group / Arm	Intervention / Treatment
EXPERIMENTAL: Staff Wellbeing Centre; Wellbeing Centres are rooms where staff employed at the hospital trust can go for a break, rest, relaxation, quiet time out, advice support or signposting. They are manned by Wellbeing Buddies who are support workers who offer advice and signposting services. The Centres are accessible to all staff at the Trust.	Other: Staff Wellbeing Centres; 2 Centres (rooms) accessible to staff for rest and relaxation, work breaks, supports advice and signposting. They are manned by support workers called Wellbeing Buddies.

What is the study measuring?

Primary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Warwick-Edinburgh Mental Wellbeing Scale	14-item scale to measure mental wellbeing. Total scores range from 14 to 70 and higher scores indicate greater positive mental wellbeing.	Baseline

Secondary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Single Item Measure of Global Job Stressfulness (Houdmont et al, 2019)	Single-item measure. Scores range from 1 to 5 and higher scores indicated greater job stressfulness.	Baseline
Single Item Global Job Satisfaction Measure (Dolbier et al, 2005)	Single-item measure. Scores range from 1 to 5 and higher scores indicated greater job satisfaction.	Baseline
Single Item Measure of Presenteeism (Aronsson & Gustafsson, 2004)	Single-item measure. Scores range from 1 to 4, with higher scores indicating greater presenteeism.	Baseline
Single Item Measure of Turnover intentions (Ryan et al, 2017)	Single-item measure. Scored 1=no intent to leave, 2=intent to leave	Baseline
Work Engagement (Shaufeli et al, 2006)	Dedication subscale of the 9-item Utrecht Work Engagement Scale (3 items will be used: 2, 3 and 4). Scores range from 0 to 6, with higher scores indicating greater work engagement.	Baseline

Other Outcome Measures

Outcome Measure	Measure Description	Time Frame
Qualitative Interviews with Staff	Users and non-users of Wellbeing Centres	Once per study, telephone interview (during a 6-week interview period)
Qualitative Interviews with Wellbeing Buddies	Support Workers within the Wellbeing Centres	Once per study, telephone interview (during a 6-week interview period)

Collaborators and Investigators

• Sponsor: University of Nottingham
• Collaborators: Nottingham University Hospitals NHS Trust

Publications and helpful links

General Publications

• Blake H, Gupta A, Javed M, Wood B, Knowles S, Coyne E, Cooper J. COVID-Well Study: Qualitative Evaluation of Supported Wellbeing Centres and Psychological First Aid for Healthcare Workers during the COVID-19 Pandemic. Int J Environ Res Public Health. 2021 Mar 31;18(7):3626. doi: 10.3390/ijerph18073626.
• Blake H, Yildirim M, Wood B, Knowles S, Mancini H, Coyne E, Cooper J. COVID-Well: Evaluation of the Implementation of Supported Wellbeing Centres for Hospital Employees during the COVID-19 Pandemic. Int J Environ Res Public Health. 2020 Dec 15;17(24):9401. doi: 10.3390/ijerph17249401.

Helpful Links

• departmental news item

Study record dates

Study Major Dates

• Study Start (ACTUAL): May 25, 2020
• Primary Completion (ACTUAL): July 31, 2020
• Study Completion (ACTUAL): October 30, 2020

Study Registration Dates

• First Submitted: May 22, 2020
• First Submitted That Met QC Criteria: May 28, 2020
• First Posted (ACTUAL): June 1, 2020

Study Record Updates

• Last Update Posted (ACTUAL): August 30, 2021
• Last Update Submitted That Met QC Criteria: August 26, 2021
• Last Verified: August 1, 2021

More Information

Terms related to this study

• Other Study ID Numbers: COVID-WELL_May20

Plan for Individual participant data (IPD)

• Plan to Share Individual Participant Data (IPD)?: YES
• IPD Plan Description: Interview data will be made available on request (after study end).
• IPD Sharing Time Frame: Interview data will be available on request at study end (after publication of findings).
• IPD Sharing Access Criteria: On request.

Drug and device information, study documents

• Studies a U.S. FDA-regulated drug product: No
• Studies a U.S. FDA-regulated device product: No