Intention to Leave, Job Stress, Burnout, and Job Satisfaction Among Pharmacists in Lebanon (BLISS)

In Lebanon, the situation of pharmacists is complicated by external factors such as economic instability and healthcare system challenges. The economic crisis has led to financial strain for many pharmacists, affecting their income and job security. Additionally, shortages of medications and medical supplies, along with high patient loads, contribute to increased job stress and burnout. Political instability adds another layer of uncertainty and stress, impacting the overall mental well-being of healthcare professionals. Recent studies emphasize the need for interventions to mitigate job stress and burnout among pharmacists. No study has comprehensively assessed these themes among pharmacists in Lebanon, especially after the COVID-19 pandemic and the consequences of the economic crisis. This study aims to test the dynamics of intention to leave, job stress, burnout, and job satisfaction among pharmacists due to their significant impact on healthcare delivery.

Study Overview

• Status: Completed
• Conditions: Burnout; Job Satisfaction; Intention to Leave
• Intervention / Treatment: Behavioral: BLISS Questionnaire

Detailed Description

The study aims to explore the dynamics between job stress, burnout, job satisfaction, and the intention to leave the profession among pharmacists in Lebanon. Here's a detailed description:

1. Study Overview and Purpose The research seeks to understand the complex relationships between job stress, burnout, job satisfaction, and pharmacists intentions to leave their jobs. These factors are highly significant as they directly impact the healthcare system's stability and the quality of care provided .

   Pharmacists, like other healthcare workers, face intense stress due to high workloads, long hours, and the essential nature of their responsibilities. In Lebanon, these stressors are compounded by the ongoing economic crisis, political instability, and shortages of medical supplies .

2. State of the Problem Burnout: This is characterized by emotional exhaustion, depersonalization, and a decreased sense of personal accomplishment. Burnout not only harms the mental and physical well-being of pharmacists but also leads to reduced job performance and increased errors .

   Job Satisfaction: Job satisfaction is influenced by working conditions, recognition, opportunities for growth, and interpersonal relationships. High job satisfaction is linked to better performance and lower turnover, while low satisfaction increases the likelihood of pharmacists leaving their jobs .

   External Factors: In Lebanon, pharmacists face additional pressures due to economic challenges, such as reduced income and job security, along with medication shortages and political instability . These factors worsen job stress and contribute to burnout, affecting overall job satisfaction and pushing pharmacists toward leaving the profession.

3. Research Format and Methodology (PECO) Population: Employed pharmacists and pharmacy students in Lebanon. Exposure: The changing work environment, especially after the COVID-19 pandemic and the ongoing economic crisis .

   Comparison: A questionnaire will assess the intention to leave, job stress, burnout, and job satisfaction .

   Outcomes: The study will examine correlations between the scores on job stress, burnout, and satisfaction scales and the participants' demographic characteristics

4. Questionnaire Structure Socio-economic and Work-Related Characteristics: This section gathers information about the participants' demographic and work environment details.

   Job Stress Assessment: A Likert scale is used to measure the participants' levels of job stress .

   Burnout Assessment: A Likert scale measures burnout symptoms like emotional exhaustion and depersonalization.

   Intention to Leave Assessment: This scale assesses how likely pharmacists are to leave their jobs due to stress, burnout, or dissatisfaction .

5. Study Timeline and Expected Outcomes The study began on July 15th, 2024, and data collection is ongoing. The outcomes will include a thesis, a scientific publication in a peer-reviewed journal, and potentially a presentation at an international conference .

The study will provide valuable insights into the mental health and job satisfaction of pharmacists in Lebanon, highlighting the need for interventions to reduce job stress and burnout in this critical sector.

• Study Type: Observational
• Enrollment (Actual): 277

Contacts and Locations

Study Locations

• Lebanon
  • Beirut, Lebanon, 0000
    • Pharmacy Du Liban
  • Beirut, Lebanon, 4350-163
    • Lebanese University

Participation Criteria

Eligibility Criteria

• Ages Eligible for Study: Adult; Older Adult
• Accepts Healthy Volunteers: Yes

• Sampling Method: Non-Probability Sample

Study Population

Pharmacists and pharmacy students in Lebanon

Description

Inclusion Criteria:

• Employed Lebanese Pharmacists/Pharmacy Students
• Above 18 years
• Those agreeing to participate in the study

Exclusion Criteria:

• Unemployed pharmacists for more than one month
• Non-Lebanese
• Those with mental conditions who cannot answer the survey
• Those who refuse to participate

Study Plan

How is the study designed?

Number of groups / cohorts

1

Cohorts and Interventions

Group / Cohort

Intervention / Treatment

Pharmacists; Employed Lebanese Pharmacists/Pharmacy Students

Behavioral: BLISS Questionnaire; After extensive literature review and review from the IRB of the Lebanese University. A questionnaire was developed to assess the Intention to leave, job stress, burnout, and job satisfaction among pharmacists in Lebanon The following sections will be considered: Socio-economic characteristics; Work-related characteristics; Job stress assessment (Likert scale); Burnout assessment (Likert scale); Intention to Leave assessment (Likert scale)

What is the study measuring?

Primary Outcome Measures

Outcome Measure	Measure Description	Time Frame
Pharmacists perception	Correlation between the score of the intention to leave, burnout and satisfaction schemes with the participants general characteristics.	through study completion, an average of 3 months

Collaborators and Investigators

• Sponsor: Lebanese University
• Investigators: Principal Investigator: Georges Hatem, PhD, Clinical and Epidemiological Research Laboratory, Faculty of Pharmacy, Lebanese University

Study record dates

Study Major Dates

• Study Start (Actual): July 15, 2024
• Primary Completion (Actual): December 20, 2024
• Study Completion (Actual): December 30, 2024

Study Registration Dates

• First Submitted: September 11, 2024
• First Submitted That Met QC Criteria: September 13, 2024
• First Posted (Actual): September 19, 2024

Study Record Updates

• Last Update Posted (Actual): March 25, 2025
• Last Update Submitted That Met QC Criteria: March 3, 2025
• Last Verified: March 1, 2025

More Information

Terms related to this study

• Additional Relevant MeSH Terms: Behavioral Symptoms; Stress, Psychological; Occupational Diseases; Burnout, Psychological; Occupational Stress
• Other Study ID Numbers: 19/24/D

Plan for Individual participant data (IPD)

• Plan to Share Individual Participant Data (IPD)?: UNDECIDED

Drug and device information, study documents

• Studies a U.S. FDA-regulated drug product: No
• Studies a U.S. FDA-regulated device product: No
• product manufactured in and exported from the U.S.: No