- ICH GCP
- US Clinical Trials Registry
- Clinical Trial NCT04182243
Job Satisfaction of Emergency Ambulance Personnel
Job Satisfaction of Emergency Ambulance Personnel in Northern Cyprus
Study Overview
Status
Conditions
Intervention / Treatment
Detailed Description
Perception and evaluation of the environment, communication, comfort, and adaptation to conditions affect individual success in the workplace. Wages and working hours, type of contract (shift work, overtime), security, administration, and relations with co-workers are examples of these conditions. For having high job satisfaction, it is also essential that the staff has sufficient knowledge about the job and their expectations. Job satisfaction can be positively affected by determining job, working time, and eliminating differences of work conditions to emergency health care personnel, especially paramedics.
Emergency health services are not a separate unit in the ministry of health in Northern Cyprus. Since the emergency health services are not directly different from the existing system, and therefore, the staff directly connect to their units, some of the participants work in health centers. The first recruitment as a paramedic in Northern Cyprus in the Ministry of Health took place in 2005. However, Paramedics and EMTs who participated in our study declared that they work under the name of nurse staff. Paramedics, who previously worked under the name of another status, first started to work in the public sector in their occupation group as of 2018. Therefore, the current statistical information of both the ministry of health and the most crowded public hospital in Northern Cyprus does not provide sufficient up-to-date information on the number of paramedics and EMTs.
This descriptive study was conducted to evaluate job satisfaction of nurses, paramedics, and EMTs working in Northern Cyprus emergency health care. A total of 17 healthcare facilities providing emergency care services were in the study. Of these facilities, 2 are emergency call centers, 4 are hospital emergency services, and the rest of connected to health centers. A total of one head nurse, 123 nurses, 12 paramedics, and 3 EMTs provide emergency health care to all of Northern Cyprus.
The data of the study collected between October 20; November 10, 2016, after obtaining permission from the related institutions. The questionnaire consisted of two parts with sociodemographic characteristics and job satisfaction scale. The job satisfaction scale developed by Güneri, İlhan& Avcı was a 5-point Likert type. It consisted of 7 sub-dimensions: the nature of work, relations with co-workers, vocational training, relationships with supervisors, economic, cultural, social aspect, and capacity of consumables.
The answers to suggestions in the scale were scored as "very satisfied = 5 points", "satisfied = 4 points", "okay= 3 points", "dissatisfied = 2 points", and "very dissatisfied = 1 point". The scale lowest score was 47, and the highest was 235. Participants' high scores on the scale indicated high job satisfaction. In this study, the Cronbach alpha coefficient was found to be 0.94 in the scale and 0.79-0.95 in the sub-dimensions.
For statistical analysis, we used to statistical program SPSS 21.0. (SPSS Inc, Chicago, IL, USA). Before the data analysis, the data set checked to eliminate the errors that may arise from data entry. Frequency analysis was used to determine the sociodemographic characteristics of the participants. Scores obtained from job satisfaction scale and sub-dimensions gave as descriptive statistics for central tendency measures such as mean, standard deviation, minimum, and maximum value. The scores of the participants obtained from the job satisfaction scale according to their independent variables were analyzed. For the data analyzing, the Kolmogorov-Smirnov test and the QQ plot graph used. It concluded that the data set conforms to normal distribution. After that, we compared the scale scores according to independent variables.
In the comparison of job satisfaction scores according to the characteristics of the participants such as gender and marital status, a t-test was used since the independent variable consists of two categories. ANOVA test was used to compare the scores obtained by the participants if the independent variable such as age group and professional seniority consisted of more than two categories. If there was a difference between the types of the independent variable as a result of ANOVA, Tukey test was used to determine which groups the dispute originated. In this study, 132 of 138 personnel working in emergency health services reached in Northern Cyprus. Of the remaining, four were on long-term leave, and two did not accept.
Study Type
Enrollment (Actual)
Phase
- Not Applicable
Participation Criteria
Eligibility Criteria
Ages Eligible for Study
- Child
- Adult
- Older Adult
Accepts Healthy Volunteers
Genders Eligible for Study
Description
Inclusion Criteria:A total of 17 healthcare facilities providing emergency care services were in the study.
Exclusion Criteria:
Doctors, did not accept to join to study, long term leaving from job
Study Plan
How is the study designed?
Design Details
- Primary Purpose: Health Services Research
- Allocation: N/A
- Interventional Model: Single Group Assignment
- Masking: None (Open Label)
Arms and Interventions
Participant Group / Arm |
Intervention / Treatment |
---|---|
Other: Emergency Health Care Provider
Working in emergency health services in Northern Cyprus
|
Other Names:
|
What is the study measuring?
Primary Outcome Measures
Outcome Measure |
Measure Description |
Time Frame |
---|---|---|
Job Satisfaction of Emergency Health Care Providers in Northern Cyprus
Time Frame: Through study completion, an average of 6 months
|
Questionnaire
|
Through study completion, an average of 6 months
|
Collaborators and Investigators
Sponsor
Investigators
- Study Director: Semra Aslay, MD, European University of Lefke
Publications and helpful links
General Publications
- Coomber B, Barriball KL. Impact of job satisfaction components on intent to leave and turnover for hospital-based nurses: a review of the research literature. Int J Nurs Stud. 2007 Feb;44(2):297-314. doi: 10.1016/j.ijnurstu.2006.02.004. Epub 2006 Apr 24.
- Gedif G, Sisay Y, Alebel A, Belay YA. Level of job satisfaction and associated factors among health care professionals working at University of Gondar Referral Hospital, Northwest Ethiopia: a cross-sectional study. BMC Res Notes. 2018 Nov 20;11(1):824. doi: 10.1186/s13104-018-3918-0. Erratum In: BMC Res Notes. 2018 Dec 4;11(1):857.
- Golbasi Z, Kelleci M, Dogan S. Relationships between coping strategies, individual characteristics and job satisfaction in a sample of hospital nurses: cross-sectional questionnaire survey. Int J Nurs Stud. 2008 Dec;45(12):1800-6. doi: 10.1016/j.ijnurstu.2008.06.009. Epub 2008 Aug 13.
- Lu H, Barriball KL, Zhang X, While AE. Job satisfaction among hospital nurses revisited: a systematic review. Int J Nurs Stud. 2012 Aug;49(8):1017-38. doi: 10.1016/j.ijnurstu.2011.11.009. Epub 2011 Dec 19.
- Ozturk H, Babacan E. The occupational safety of health professionals working at community and family health centers. Iran Red Crescent Med J. 2014 Oct 5;16(10):e16319. doi: 10.5812/ircmj.16319. eCollection 2014 Oct.
- Reichard AA, Marsh SM, Tonozzi TR, Konda S, Gormley MA. Occupational Injuries and Exposures among Emergency Medical Services Workers. Prehosp Emerg Care. 2017 Jul-Aug;21(4):420-431. doi: 10.1080/10903127.2016.1274350. Epub 2017 Jan 25.
- Maguire BJ. Violence against ambulance personnel: a retrospective cohort study of national data from Safe Work Australia. Public Health Res Pract. 2018 Mar 15;28(1):28011805. doi: 10.17061/phrp28011805.
- Sveinsdottir H, Biering P, Ramel A. Occupational stress, job satisfaction, and working environment among Icelandic nurses: a cross-sectional questionnaire survey. Int J Nurs Stud. 2006 Sep;43(7):875-89. doi: 10.1016/j.ijnurstu.2005.11.002. Epub 2005 Dec 19.
- Tarcan M, Hikmet N, Schooley B, Top M, Tarcan GY. An analysis of the relationship between burnout, socio-demographic and workplace factors and job satisfaction among emergency department health professionals. Appl Nurs Res. 2017 Apr;34:40-47. doi: 10.1016/j.apnr.2017.02.011. Epub 2017 Feb 3.
- Tavakoli N, Shaker SH, Soltani S, Abbasi M, Amini M, Tahmasebi A, Hosseini Kasnavieh SM. Job Burnout, Stress, and Satisfaction among Emergency Nursing Staff after Health System Transformation Plan in Iran. Emerg (Tehran). 2018;6(1):e41. Epub 2018 Jul 13.
- Tran KT, Nguyen PV, Dang TTU, Ton TNB. The Impacts of the High-Quality Workplace Relationships on Job Performance: A Perspective on Staff Nurses in Vietnam. Behav Sci (Basel). 2018 Nov 23;8(12):109. doi: 10.3390/bs8120109.
- Wilson W, Raj JP, Narayan G, Ghiya M, Murty S, Joseph B. Quantifying Burnout among Emergency Medicine Professionals. J Emerg Trauma Shock. 2017 Oct-Dec;10(4):199-204. doi: 10.4103/JETS.JETS_36_17.
Study record dates
Study Major Dates
Study Start (Actual)
Primary Completion (Actual)
Study Completion (Actual)
Study Registration Dates
First Submitted
First Submitted That Met QC Criteria
First Posted (Actual)
Study Record Updates
Last Update Posted (Actual)
Last Update Submitted That Met QC Criteria
Last Verified
More Information
Terms related to this study
Additional Relevant MeSH Terms
Other Study ID Numbers
- Job Satisfaction
Plan for Individual participant data (IPD)
Plan to Share Individual Participant Data (IPD)?
IPD Plan Description
IPD Sharing Time Frame
IPD Sharing Access Criteria
IPD Sharing Supporting Information Type
- Statistical Analysis Plan (SAP)
Drug and device information, study documents
Studies a U.S. FDA-regulated drug product
Studies a U.S. FDA-regulated device product
This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.
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