Web-based Visit for Colorectal Surgery (Web-visit)

October 20, 2021 updated by: Justin Maykel, University of Massachusetts, Worcester

Feasibility of Online Visit Format for Post-Operative Visit After Colon and Rectal Surgery

The purpose of this study to evaluate how well an online format would work for the first post-operative visit after a patient undergoes colon and rectal surgery. This online format is integrated into Epic MyChart. This study aims to determine whether the online format is feasible and acceptable to patients and surgeons as a standard post-operative visit.

Study Overview

Status

Completed

Conditions

Intervention / Treatment

Detailed Description

Participants were asked to complete a post-operative survey using an online patient portal, EPIC MyChart, after elective abdominal colon or rectal resection. Participants were also asked to do upload a picture of their incisions. Colorectal surgeons reviewed responses/pictures and communicated concerns/recommendations via the same patient portal. At the in-person follow-up visit, both patients and colorectal surgeons completed a satisfaction survey regarding the both visit types.

Study Type

Observational

Enrollment (Actual)

33

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Locations

  • United States
    • Massachusetts
      • Worcester, Massachusetts, United States, 01605
        • UMASS Memorial Medical Center

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

18 years and older (Adult, Older Adult)

Accepts Healthy Volunteers

No

Genders Eligible for Study

All

Sampling Method

Non-Probability Sample

Study Population

Patients who underwent elective abdominal colorectal surgery

Description

Inclusion Criteria:

  1. Age 18 or older
  2. Planned/underwent surgery that was performed by a surgeon in the Division of Colon and Rectal Surgery
  3. Requires a post-operative follow-up outpatient visit 2-3 weeks from surgery or from discharge from hospital
  4. Has access to a smart mobile phone, tablet or computer to access online web interface for the web-based visit
  5. Patients with an Epic MyChart account set up.
  6. Has ability to take photographs of surgical incision or has access to someone who can take a picture for them.

Exclusion Criteria:

  1. Requires visiting nurse services at discharge from hospital
  2. Cannot use web-based interface or unable to complete questions online
  3. Cannot read English, speak English, or would require interpreter services. The reason for excluding these patients is there are not yet MyChart services available in non-English languages at Umass Memorial. It would not be fiscally possible to acquire these for a pilot feasibility study. As the MyChart experience is meant to be completed at home, it would not be possible to provider a medical interpreter in a non-office or hospital setting.
  4. Adults unable to consent (adults lacking capacity)
  5. Individuals who are not yet adults (infants, children, teenagers)
  6. Prisoners
  7. Pregnant women
  8. Patients undergoing anal surgery

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Patient satisfaction with questionnaire
Time Frame: 2 weeks
After the in-person follow-up visit, patients were asked to complete a satisfaction questionnaire of the online visit survey
2 weeks
Provider satisfaction with questionnaire
Time Frame: 2 weeks
After the in-person follow-up visit, colorectal surgeons were asked to complete a satisfaction survey
2 weeks

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Sponsor

University of Massachusetts, Worcester

Publications and helpful links

The person responsible for entering information about the study voluntarily provides these publications. These may be about anything related to the study.

General Publications

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Actual)

May 14, 2019

Primary Completion (Actual)

February 15, 2021

Study Completion (Actual)

April 15, 2021

Study Registration Dates

First Submitted

October 5, 2021

First Submitted That Met QC Criteria

October 5, 2021

First Posted (Actual)

October 19, 2021

Study Record Updates

Last Update Posted (Actual)

October 28, 2021

Last Update Submitted That Met QC Criteria

October 20, 2021

Last Verified

October 1, 2021

More Information

Terms related to this study

Keywords

Other Study ID Numbers

  • H00017264

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

NO

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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