Healthcare Providers as Trusted Messengers to Increase Receipt of Tax Credits Among Low-income Families

May 9, 2023 updated by: Kristen R. Choi, PhD, RN, FAAN, University of California, Los Angeles
The purpose of this study is to pilot test the feasibility, acceptability, and preliminary efficacy of healthcare provider referrals to a tax filing app within parent-child health programs to test whether such referrals can increase receipt of tax credits among low-income parents. The study will use a single-group, pre/post test design with a sample of approximately 100 women who have a child under 6 years of age. Participants will be recruited from parental-child health programs and clinics in Los Angeles and will complete surveys at baseline, immediately after tax filing season, and six months after tax filing season to assess 1) frequency of tax filing after referral (Feasibility), 2) the acceptability of the tax filing app from the perspective of users (Acceptability), and 3) pre/posttest changes to parent and child health, child development, and healthcare utilization measures for users (preliminary efficacy).

Study Overview

Detailed Description

Aims: The purpose of this study is to pilot test the feasibility, acceptability, and preliminary efficacy of healthcare provider referrals to a tax filing app within parental-child health programs whether such referrals can increase receipt of tax credits among low-income parents. The study will use a single-group, pre/posttest design. The primary outcome is feasibility, defined as whether or not participants filed taxes after referral. Secondary outcomes are acceptability of the app and preliminary efficacy of the app on improved parent and child health. Specific aims are to:

  1. assess frequency of tax filing among parents referred to a tax filing app (Primary outcome/Feasibility)
  2. examine the acceptability of a tax filing app from the perspective of users (Secondary outcome/Acceptability), and
  3. explore pre/posttest changes to parent and child health, child development, and healthcare utilization measures for users the app after referral (Secondary outcome/Preliminary efficacy).

Design: This pilot study will use a single-group, pre/post-test design to assess the feasibility, acceptability, and preliminary efficacy of healthcare provider referrals to a tax filing app.

Intervention: Referrals to a tax filing app

Setting: The setting for this study is maternal/child health programs and clinics in Los Angeles.

Sample: The target population is parents making less than $75,000 per year in income . Parents will be eligible to participate in the study if they are within the income threshold, have one or more children under six years of age, speak English or Spanish, have access to an internet-enabled device (smart phone or tablet), and have a valid tax filing ID (SSN or ITIN). Parents will be ineligible if they have already filed taxes during the study period or are experiencing an acute mental health crisis (e.g., suicidality). We focus on children under six years of age because this is a critical and sensitive developmental window when interventions have potential for outsized impact on child health.

Procedures: Parents will be recruited during program visits/encounters early in tax season in 2023. Those that provide informed consent to participate in the study will complete a baseline survey and receive the assigned intervention (referral to a tax filing app) the same day or within the same week of their program visit. Parents will complete a follow-up survey to assess outcome measures after they receive tax refunds. A second follow-up survey will be sent 3-6 months later (depending on time of filing, and average time of receipt of tax credit this season) to assess medium-term outcomes.

Outcomes. We will assess the following outcomes. The primary study outcome is feasibility; acceptability and preliminary health efficacy are secondary outcomes.

Feasibility: Self-reported tax filing (items developed for this study) Acceptability: Health app acceptability measure (Chen et al., 2022) Preliminary efficacy: We will assess pre/posttest changes in the following health-related measures as indicators of preliminary efficacy: 1a) parent health (PROMIS® Scale v1.2 - Global Health [Hays et al., 2009]; Patient Health Questionnaire- 2 [Kroenke et al., 2003); Perceived Stress Scale [Cohen et al., 1994]; PROMIS®-29 Profile v2.1 [Hays et al., 2018]) and 1b) child health (PROMIS® Early Childhood Parent Report Global Health [Forrest et al., 2014]); 2) child development (PEDS-DM [Pritchard et al., 2012]); and 3) and 4) healthcare utilization (adapted from survey items by Patrick et al,. 2020 for this study).

Demographic and family health background information (see survey: age, gender, race/ethnicity, income, social determinants of health, health background, other tax filing characteristics) will be collected to identify characteristics of the sample. In future studies, we intend to study in greater depth the physical health outcomes that might be sensitive to this intervention with longer-term follow up.

Study Type

Interventional

Enrollment (Anticipated)

100

Phase

  • Not Applicable

Contacts and Locations

This section provides the contact details for those conducting the study, and information on where this study is being conducted.

Study Locations

    • California
      • Los Angeles, California, United States, 90095
        • Recruiting
        • UCLA School of Nursing
        • Contact:

Participation Criteria

Researchers look for people who fit a certain description, called eligibility criteria. Some examples of these criteria are a person's general health condition or prior treatments.

Eligibility Criteria

Ages Eligible for Study

18 years to 99 years (Adult, Older Adult)

Accepts Healthy Volunteers

Yes

Description

Inclusion Criteria:

  • Income <$75,000 per year
  • One or more children under 6 years of age
  • Has a valid tax filing ID (SSN or ITIN)
  • Has access to an internet-enabled device

Exclusion Criteria:

  • Experiencing an acute mental health crisis

Study Plan

This section provides details of the study plan, including how the study is designed and what the study is measuring.

How is the study designed?

Design Details

  • Primary Purpose: Health Services Research
  • Allocation: N/A
  • Interventional Model: Single Group Assignment
  • Masking: None (Open Label)

Arms and Interventions

Participant Group / Arm
Intervention / Treatment
Experimental: Intervention
This arm will receive a healthcare provider referral to a tax filing app
Healthcare providers offer a referral to a tax filing app and briefly describe the potential benefits of tax credit receipt

What is the study measuring?

Primary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Rate of tax filing at 3 months: Did you file taxes this year? YES/NO
Time Frame: 3 months
Self-reported tax filing status for the current year
3 months
Rate of tax filing at 9 months: Did you file taxes this year? YES/NO
Time Frame: 9 months
Self-reported tax filing status for the current year
9 months

Secondary Outcome Measures

Outcome Measure
Measure Description
Time Frame
Parent depression at baseline
Time Frame: Baseline
Patient Health Questionnaire- 2 (score range 0-6, higher scores indicate worse depression symptoms)
Baseline
Parent depression at 3 months
Time Frame: 3 months
Patient Health Questionnaire- 2 (score range 0-6, higher scores indicate worse depression symptoms)
3 months
Parent depression at 9 months
Time Frame: 9 months
Patient Health Questionnaire- 2 (score range 0-6, higher scores indicate worse depression symptoms)
9 months
Child socioemotional development at 3 months
Time Frame: 3 months
PEDS:DM (Parents' Evaluation of Developmental Status - Developmental Milestones): More 'yes' responses indicate more developmental milestones met
3 months
Child socioemotional development at 9 months
Time Frame: 9 months
PEDS:DM (Parents' Evaluation of Developmental Status - Developmental Milestones): More 'yes' responses indicate more developmental milestones met
9 months

Collaborators and Investigators

This is where you will find people and organizations involved with this study.

Study record dates

These dates track the progress of study record and summary results submissions to ClinicalTrials.gov. Study records and reported results are reviewed by the National Library of Medicine (NLM) to make sure they meet specific quality control standards before being posted on the public website.

Study Major Dates

Study Start (Actual)

January 1, 2023

Primary Completion (Anticipated)

October 1, 2028

Study Completion (Anticipated)

July 1, 2029

Study Registration Dates

First Submitted

October 20, 2022

First Submitted That Met QC Criteria

November 4, 2022

First Posted (Actual)

November 10, 2022

Study Record Updates

Last Update Posted (Estimate)

May 11, 2023

Last Update Submitted That Met QC Criteria

May 9, 2023

Last Verified

May 1, 2023

More Information

Terms related to this study

Additional Relevant MeSH Terms

Other Study ID Numbers

  • 22-001575

Plan for Individual participant data (IPD)

Plan to Share Individual Participant Data (IPD)?

NO

Drug and device information, study documents

Studies a U.S. FDA-regulated drug product

No

Studies a U.S. FDA-regulated device product

No

This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.

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