- ICH GCP
- US Clinical Trials Registry
- Clinical Trial NCT05989308
MyChart Proxy Outreach to Parents (MyPOP) (MyPOP)
MyChart Proxy Outreach to Parents (MyPOP): Mode of Outreach to Parents for Proxy Patient Portal Enrollment
The goal of this randomized controlled trial is to assess the extent to which different modes of contacting parents who have not yet enabled to access to their children's medical records will result in greater proxy access. The main questions the study aims to answer are:
- will outreach via text or patient portal message result in more parents having access than usual care (which is in-office suggestions to get access).
- which mode - text or portal - will get more parents access. Participants will get a text message, or a portal message through their own patient portal, or no message. The investigators will check access to see which group has increased more during the study period.
Study Overview
Status
Conditions
Intervention / Treatment
Detailed Description
This study aims to evaluate the feasibility and impact of contacting parents/guardians of children seen in pediatric primary care practices to establish their proxy access to the EHR patient portal, called "MyChart." The primary objective of the study is to determine if directly messaging a guardian results in activation of proxy access to a child's MyChart at a higher rate compared with no specific messaging (usual care).
A secondary objective of the study is to compare messaging strategies, with one arm being a message to the guardian's patient portal, and the other text messaging.
Another secondary objective of the study is to ascertain whether sending information about activation to a guardian via text or email (as preferred) will result in self-activating their own Electronic Health Record (EHR) patient portal access.
At the conclusion of the study, the investigators will determine best-method for activation and utilize this method to invite guardians initially randomized to the usual-care arm of the study.
Study Type
Enrollment (Estimated)
Phase
- Not Applicable
Contacts and Locations
Study Contact
- Name: Ada Fenick, MD
- Phone Number: 203-688-2475
- Email: Ada.fenick@yale.edu
Study Locations
-
-
Connecticut
-
New Haven, Connecticut, United States, 06520
- Yale School of Medicine
-
New Haven, Connecticut, United States, 06520
- Yale New Haven Health
-
-
Participation Criteria
Eligibility Criteria
Ages Eligible for Study
- Adult
- Older Adult
Accepts Healthy Volunteers
Description
Inclusion Criteria:
- Guardian of a child aged ≤12 years seen in one of the two identified health centers within the last 3 years with guardian status and contact information documented in the child's EHR
Exclusion Criteria:
- Preferred method of contact for guardians with no MyChart is telephone or physical letter to home
- Guardians with EHR proxy access already activated for all children in their care.
Study Plan
How is the study designed?
Design Details
- Primary Purpose: Health Services Research
- Allocation: Randomized
- Interventional Model: Parallel Assignment
- Masking: None (Open Label)
Arms and Interventions
Participant Group / Arm |
Intervention / Treatment |
---|---|
No Intervention: Usual Care
Care as usual
|
|
Experimental: Preferred Modality
Text or email message to guardian with proxy information.
If the guardian has no personal MyChart access, before sending proxy information to set up access to their child's MyChart, the investigators will message the guardian up to two times with information enabling them to access their personal MyChart.
|
Email message sent to guardian with proxy information.
Text message sent to guardian with proxy information.
|
Experimental: Patient Portal
Patient portal message (MyChart) to guardian with proxy information.
If the guardian has no personal MyChart access, before sending proxy information to set up access to their child's MyChart, the investigators will message the guardian up to two times with information enabling them to access their personal MyChart.
|
Patient portal message (MyChart) to guardian with proxy information.
|
What is the study measuring?
Primary Outcome Measures
Outcome Measure |
Measure Description |
Time Frame |
---|---|---|
Proportion of participants who activate MyChart Proxy Access
Time Frame: up to 12 weeks
|
Proportion of participants who activate access to the patient portal of the child's EHR, also known as MyChart Proxy Access, of all those invited.
Proxy MyChart activation is a binary function (yes, has proxy activated; no, does not have proxy activated).
|
up to 12 weeks
|
Secondary Outcome Measures
Outcome Measure |
Measure Description |
Time Frame |
---|---|---|
Proportion of guardians' who activate a personal MyChart account
Time Frame: up to 12 weeks
|
Proportion of guardians' who activate a personal MyChart account, for those without accounts at the outset.
Investigators will report if guardians activate their patient portal as a result of activation messaging.
This is a binary function (yes, has active patient portal; no, does not have active patient portal).
|
up to 12 weeks
|
Collaborators and Investigators
Sponsor
Investigators
- Principal Investigator: Ada Fenick, MD, Yale University
Study record dates
Study Major Dates
Study Start (Estimated)
Primary Completion (Estimated)
Study Completion (Estimated)
Study Registration Dates
First Submitted
First Submitted That Met QC Criteria
First Posted (Actual)
Study Record Updates
Last Update Posted (Actual)
Last Update Submitted That Met QC Criteria
Last Verified
More Information
Terms related to this study
Other Study ID Numbers
- 2000034372
- 000 (Other Identifier: CTGTY)
Plan for Individual participant data (IPD)
Plan to Share Individual Participant Data (IPD)?
IPD Plan Description
Drug and device information, study documents
Studies a U.S. FDA-regulated drug product
Studies a U.S. FDA-regulated device product
This information was retrieved directly from the website clinicaltrials.gov without any changes. If you have any requests to change, remove or update your study details, please contact register@clinicaltrials.gov. As soon as a change is implemented on clinicaltrials.gov, this will be updated automatically on our website as well.
Clinical Trials on Health Technology
-
Washington University School of MedicineAgency for Healthcare Research and Quality (AHRQ)Completed
-
Klein Buendel, Inc.Georgetown University; National Institute on Minority Health and Health Disparities... and other collaboratorsRecruitingExercise | Health Behavior | TechnologyUnited States
-
Klein Buendel, Inc.Georgetown University; National Institute on Minority Health and Health Disparities... and other collaboratorsCompletedExercise | Health Behavior | TechnologyUnited States
-
University of CopenhagenMetropolitan University College; Technical University of DenmarkCompleted
-
Weill Medical College of Cornell UniversityNew York State Department of HealthCompletedHealth Care Utilization | Health Information Technology | Health Information Exchange | Virtual Health RecordUnited States
-
Wellington-Dufferin-Guelph Public HealthBoston Medical Center; University of Guelph; East Wellington Family Health Team; Minto-Mapleton Family Health Team and other collaboratorsCompletedPrimary Health Care | Health Information Technology | Risk Assessment | Preconception CareCanada
-
Haukeland University HospitalStockholm UniversityActive, not recruitingTechnology | Mental Health Issue | Adolescent DevelopmentNorway
-
Women's Hospital School Of Medicine Zhejiang UniversityNot yet recruitingFertility Disorders | Assisted Reproductive Technology | Offspring Health
-
Care Management PlusGordon and Betty Moore FoundationCompletedHealth Information Technology | Nurse Based Care ManagementUnited States
-
Care Management PlusCompletedHealth Information Technology | Nurse Based Care ManagementUnited States
Clinical Trials on Email
-
Leanne KayeUNC Lineberger Comprehensive Cancer Center; University of North CarolinaCompletedBreast Neoplasms | Sedentary Lifestyle | Survival Rate (Survivorship)United States
-
Institute for Clinical Evaluative SciencesCanadian Institutes of Health Research (CIHR); Ontario Agency for Health Protection... and other collaboratorsCompletedAntibiotic Initiation | Antibiotic DurationCanada
-
Harvard School of Public Health (HSPH)Massachusetts General HospitalCompletedOncologyUnited States
-
Office of Evaluation SciencesCompleted
-
Vanderbilt University Medical CenterCompletedHeart Diseases | Heart FailureUnited States
-
Brigham and Women's HospitalCompletedTest Result ManagementUnited States
-
Yale UniversityWithdrawnKnowledge Bases
-
Boston IVFCompleted
-
National Jewish HealthKaiser PermanenteCompleted